9 answering machine, 10 if a power failure occurs – Panasonic KX-MB2060 User Manual
Page 123
Problem
Cause & Solution
The [Windows Security Alert]
dialog box appears and asks
if I want to block
[PCCMFLPD] and I cannot
operate the following
functions after installing the
Microsoft Windows XP
Service Pack 2 or later.
– PC printing
– Scanning
– Remote Control
– PC FAX
– Device Monitor
R Click [Keep Blocking] and run the Windows Firewall Setting Tool to allow
the data transmission for Multi-Function Station (page 124).
14.3.9 Answering machine
Problem
Cause & Solution
I cannot receive a voice
message on the computer.
R Make sure the following features are set beforehand.
– Receiving a voice message into the computer (feature #365 on
– Setting the computer for PC TAM reception (feature #366 on page 30)
I cannot play back the voice
message on the computer.
R A sound card and speaker are required to play back the voice message on
the computer. Make sure that a sound card is installed correctly and check
the speaker volume.
I cannot listen to messages
from a remote location.
R Activate the remote operation feature by setting the remote operation ID
beforehand (feature #306 on page 76, 88). Press the remote operation ID
correctly and firmly.
R The unit is not in TAM/FAX mode. Change to TAM/FAX mode (page 62).
The other party complains
that they cannot leave a voice
message.
R You may have subscribed to a voice mail service due to service packs
offered by your telephone company. Fax and voice message reception may
not be possible when voice mail is activated so we recommend you to:
– contact your telephone company and request to deactivate voice mail
service, or
– subscribe to a Distinctive Ring service (page 68).
R The recording time is set to “GREET ONLY”/“Greeting only”. Select “1
MINUTE”/“1 min” or “3 MINUTES”/“3 min” (feature #305 on page 76,
88).
R The memory is full. Erase unnecessary messages (page 70, 75).
R Make sure there is no other answering machine connected on the same line.
I cannot operate the
answering machine with the
cordless handset
(KX-MB2060 optional).
R Someone is operating the answering machine.
R You are too far from the base unit. Move closer to the base unit.
The MPlaybackN light flashes
slowly.
R This is normal. New messages have been recorded. Listen to the new
Caller ID information does not
display during message
playback.
R The caller information will not be displayed if the message is memo
recording (page 69) or conversation (page 69).
14.3.10 If a power failure occurs
R The unit will not function.
R If any documents are stored in the memory (i.e. during copying, PC printing), they will be lost.
For assistance, please visit http://www.panasonic.com/help
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14. Help