Consumer service information, Presto, Limited warranty – Presto Rice Cooker User Manual

Page 6

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Form 72-967B

CONSUMER SERVICE INFORMATION

If you have any questions regarding the operation of your Presto

appliance or need parts for your appliance, contact us by

any of these methods:

• Call 1-800-877-0441 weekdays 8:00 AM to 4:30 PM (Central Time)

• Email us at our website www.GoPresto.com

• Write: NATIONAL PRESTO INDUSTRIES, INC.

Consumer Service Department

3925 North Hastings Way, Eau Claire, WI 54703-3703

When contacting the Consumer Service Department, please indicate the model number and the date code for the rice
cooker. These numbers can be found on the bottom of the rice cooker base.
Please record this information:

Model Number ________________ Date Code _______________ Date Purchased ____________________________
Inquiries will be answered promptly by email, telephone, or letter. When emailing or writing, please include a phone
number and a time when you can be reached during weekdays if possible.
Any maintenance required for this product, other than normal household care and cleaning, should be performed by our
Factory Service Department. Be sure to indicate date of purchase and a description of defect when sending an appliance
for repair. Send appliances for repair to:

CANTON SALES AND STORAGE COMPANy

Presto Factory Service Department

555 Matthews Dr., Canton, MS 39046-0529

The Presto Factory Service Department is equipped to service all PRESTO

appliances and supply genuine PRESTO

parts.

Genuine PRESTO

replacement parts are manufactured to the same exacting quality standards as PRESTO

appliances

and are engineered specifically to function properly with its appliances. Presto can only guarantee the quality and
performance of genuine PRESTO

parts. “Look-alikes” might not be of the same quality or function in the same manner.

To ensure that you are buying genuine PRESTO

replacement parts, look for the PRESTO

trademark.

PRESTO

limited warranty

This quality PRESTO

appliance is designed and built to provide many years of

satisfactory performance under normal household use. Presto pledges to the original
owner that should there be any defects in material or workmanship during the first year
after purchase, we will repair or replace it at our option. Our pledge does not apply to
damage caused by shipping. To obtain service under the warranty, return this PRESTO

appliance, shipping prepaid, to the Presto Factory Service Department. When returning a
product, please include a description of the defect and indicate the date the appliance was
purchased.
We want you to obtain maximum enjoyment from using this PRESTO

appliance and

ask that you read and follow the instructions enclosed. Failure to follow instructions,
damage caused by improper replacement parts, abuse or misuse will void this pledge.
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state. This is Presto’s personal pledge to you and is being made in place
of all other express warranties.

NATIONAl PRESTO INDUSTRIES, INC.

Eau Claire, WI 54703-3703

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