Planar XP19W - Manual (Page 15)

Troubleshooting
Appendix
To attach a wall mount bracket to your TV:
1 Remove the four M4 screws holding your TV
to the stand.
2 Secure the wall mount bracket to the back of your TV using four M4 screws, as indicated in
the illustration.
Specifications
• Design and specifications are subject to
change without notice.
Warning Do not try to repair your TV yourself. Refer all
service to a qualified service technician.
Symptom Possible solution
No power • Make sure that the power cord is connected to your TV and a
power outlet.
• Unplug the power cord, wait 60
seconds, then plug the cord
back in and turn on your TV.
No picture • Make sure that the video cables are connected securely to the
back of your TV.
• Adjust the contrast and brightness.
• Make sure that the correct video mode is selected. • Make sure that the incoming signal is compatible. • Make sure the antenna is
connected correctly. • Check the closed caption settings. Some TEXT modes
can block the screen.
Good picture but no
sound • Increase the volume.
• Make sure that the sound is not
muted.
• Make sure that the correct audio mode is selected.
Good sound but poor
color • Adjust the contrast, color, and brightness settings.
Poor picture • Make sure that the room is not too bright. Light reflecting off
the screen can make the picture
difficult to see.
• If an S-VHS camera or a camcorder is connected while
another connected device is
turned on, the picture may be
poor. Turn off one or more
devices.
Horizontal dotted line • Your TV may be too close to
another electrical device, such
as a hair dryer or neon light.
Turn off the device or move
your TV.
“Ghost” or double image • This may be caused by obstructions to the antenna,
such as high-rise buildings or
hills. Use of a highly directional
antenna may improve the
picture quality.
Remote control does not
work • Press the TV button.
• Replace the batteries. Make
sure that the + and – symbols
on the batteries align with the +
and – symbols in the battery
compartment.
• Clean the remote sensor on the front of your TV. • Bright or fluorescent lighting
may interfere with the remote
control signal. Turn off the light
or move your TV.
Snowy picture or noise • Make sure that the A/V and antenna cables are connected
correctly and securely.
VGA picture is not stable
or synchronized • Make sure that you have selected the correct VGA mode
on your computer.
No output from one of
the speakers • Adjust the balance in the Sound menu.
Control buttons do not
work • Unplug the power cord, wait a few seconds, then plug the cord
back in and turn on your TV.
After images appear • Do not display a still image, such as a logo, game, or
computer image, for an
extended period of time. This
can cause a permanent after
image to be burned into the
screen. This type of damage is
not covered by your warranty.
Analog standard NTSC
Digital standard ATSC, 8-VSB, Clear-QAM
Screen 19-inch
Channel coverage VHF: 2-13
UHF: 14-69
CATV: Mid band - A-8 ~ A-1, A ~ I
Super band - J ~ W
Hyper band - AA ~ ZZ, AAA, BBB
Ultra band - 65 ~ 94, 100 ~ 135
Power source AC 100-240 V 50/60 Hz
Power
consumption <80 W
<1 W in standby mode
Symptom Possible solution
Remove stand
Remove M4 screws Remove M4 screws
M4 screws
100 mm
100 mm
Attach wall
bracket here
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