Panasonic SC-HT15 - Manual (Page 27)

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Warranty (U.S.A.)
Accessory Purchases
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico,
Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated
on the chart below, which starts with the date of original purchase (“warranty period”),
at its option either (a) repair your product with new or refurbished parts, or (b) replace it
with a new or a refurbished product. The decision to repair or replace will be made by
the warrantor.
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must carry-in or mail-in your
product during the warranty period. If non-rechargeable batteries are included, they are
not warranted. This warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This warranty is extended only to the original purchaser
of a new product which was not sold “as is”. A purchase receipt or other proof of the
original purchase date is required for warranty service.
Product or Part Name Parts Labor
Audio Products (except items listed below) One (1) year One (1) year
USB Reader-Writer, Personal Computer
Card Adapters
(in exchange for defective item)
One (1) year Not Applicable
Accessories: Headphones, Cartridges,
Microphones, Adapters
Ninety (90) days Ninety (90) days
Rechargeable Batteries, DVD-R/-RAM Discs
(in exchange for defective item)
Ten (10) days Not Applicable
SD Memory Cards, Rechargeable Battery
Packs (in exchange for defective item)
Ninety (90) days Not Applicable
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-
211-7262) or visit Panasonic web site: http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Puerto Rico, inc. (787)-750-4300 or fax
(787)-768-2910.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjust-ments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, or commercial use
(such as in a hotel, office, restaurant, or other business), rental use of the product,
service by anyone other than a Factory Servicenter or other Authorized Servicer, or
damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer,
loss of media or images, data or other memory content. The items listed are not
exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE
LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the warranty
period, you may contact your dealer or Servicenter. If the problem is not handled to your
satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses
listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY ARE YOUR RESPONSIBILITY.
Obtain Product Information and Operating Assistance; locate nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1‐800‐211‐PANA (7262),
Monday‐Friday 9 am‐9 pm; Saturday‐Sunday 10 am‐7 pm, EST.
Panasonic Audio Products
Limited Warranty
Customer Services Directory
For hearing or speech impaired TTY users, TTY: 1‐877‐833‐8855
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E‐mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
For hearing or speech impaired TTY users, TTY: 1‐866‐605‐1277
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)750‐4300, Fax (787)768‐2910
SC-HT17PP-EN.fm Page 27 Thursday, March 17, 2005 9:56 AM