Panasonic KX-TS620W - Manual (Page 60)

60 For assistance, please visit http://www.panasonic.com/phonehelp
Useful Information
Warranty
PANASONIC CONSUMER PANASONIC PUERTO RICO, INC.
ELECTRONICS COMPANY, DIVISION San Gabriel Industrial Park,
OF PANASONIC CORPORATION OF Ave. 65 de Infantería, Km. 9.5,
NORTH AMERICA Carolina, Puerto Rico 00985
One Panasonic Way,
Secaucus, New Jersey 07094
Panasonic Telephone Limited Warranty
Limited Warranty Coverage
If your telephone (identified in your Operating Instructions) does not work properly because
of a defect in materials or workmanship, Panasonic Consumer Electronics Company or
Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of
the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision to
repair or replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product during the Limited Warranty period. This Limited Warranty excludes both parts and
labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only
applies to products purchased and serviced in the United State or Puerto Rico. This Limited
Warranty is extended only to the original purchaser and only covers products purchased as
new. A purchase receipt or other proof of the original purchase date is required for warranty
service.
To obtain service in the USA please contact:
Panasonic Services Company, Panasonic Plus Department
20421 84th Avenue South
Kent, WA 98032
Tel: 1-800-833-9626 Fax: 1-800-237-9080
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax
(787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product please
call Panasonic Plus Department at 1-800-833-9626.
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing the
complaint, a return address and a day time phone number where you can be reached.
TS620bk01.book Page 60 Wednesday, May 24, 2006 2:31 PM