Planar LC12 - Manual (Page 21)

Title: Product Specification: LC12 High-Bright Monitor Page 21 of 24
Document Number: 023-0284-01 Revision: A
9.2 Critical Failures
Critical failures is defined as failures that render the Monitor inoperable to the end user. The
MTBCF (Mean Time Between Critical Failures) value excludes the fluorescent backlight assembly
which requires periodic replacement and assumes periodic cleaning of air filtration screens to
ensure adequate air flow for cooling.
The Monitor MTBCF is > 40,000 hours.
Note: MTBCF excludes fluorescent tubes from calculation. Calculation is made per MIL Reliability
Handbook 217 Method 3.
9.3 Failure Definition
In general, the term failure denotes a fully functional Monitor unit ceasing to function within its
required performance capability because of conditions internal to the Monitor unit. The
requirements of Section refer to critical failures, defined and distinguished from others as
follows:
Monitor Failure - Monitor ceases full operation. The failure cannot be corrected without at least
one of the following: tools, test equipment, replacement parts, checks of the Monitor unit, and
knowledge beyond performing routine operations.
Nuisance Failure - A component in the Monitor unit has ceased operation but does not impair
the required operation of the unit.
Not Machine Failures - Malfunctions attributable to the following causes shall not be classified
as failures:
• Improper installation or maintenance
• Abuse or misuse
• Exposure to environments outside the specified design range.
• Lack of prescribed preventative maintenance.
• Failures caused by test equipment used to control cycle and check the operation of Display
units on test.
10.0 Description of Warranty
Seller warrants that the Goods will conform to published specifications and be free from defects in material for 12
months from delivery. To the extent that Goods incorporate third-party-owned software, Seller shall pass on Seller's
licensor's warranty to Buyer subject to the terms and conditions of Seller's license.
Warranty repairs shall be warranted for the remainder of the original warranty period. Buyer shall report defect claims
in writing to Seller immediately upon discovery, and in any event, within the warranty period. Buyer must return
Goods to Seller within 30 days of Seller’s receipt of a warranty claim notice and only after receiving Seller’s Return
Goods Authorization. Seller shall, at its sole option, repair or replace the Goods.
If Goods were repaired, altered or modified by persons other than Seller, this warranty is void. Conditions resulting
from normal wear and tear and Buyer's failure to properly store, install, operate, handle or maintain the Goods are not
within this warranty. Repair or replacement of Goods is Seller’s sole obligation and Buyer's exclusive remedy for all