Panasonic/technics product — limited warranty, Panasonic audio products limited warranty, Only for canada – Panasonic SL-SX480 User Manual

Page 3: Only for u.s.a

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ONLY FOR CANADA

Panasonic Canada Inc.

PANASONIC/TECHNICS PRODUCT — LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original
purchase.

Technics Audio Product

One (1) year, parts and labour

Panasonic Audio & DVD Product

One (1) year, parts and labour

Accessories including rechargeable batteries

Ninety (90) days

In-home Service will be carried out only to locations accessible by roads and within 50 km of an authorized Panasonic service facility.

LIMITATIONS AND EXCLUSIONS

This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage for which the product was not designed, misused
or abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used
commercially. Dry cell batteries are also excluded from coverage under this warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and
exclusions may not be applicable.

WARRANTY SERVICE

FOR PRODUCT OPERATION ASSISTANCE, please contact:

Our Customer Care Centre:

Telephone #:

(905) 624-5505

1-800

#:

1-800-561-5505

Fax #:

(905) 238-2360

Email link:

“Contact Us” on www.panasonic.ca

FOR PRODUCT REPAIRS, please locate your nearest Authorized Servicentre at www.panasonic.ca :

Link : “Servicentres

TM

locator” under “Customer support”

Panasonic Factory Service:

Richmond British Columbia

Mississauga, Ontario

Panasonic Canada Inc.

Panasonic Canada Inc.

12111 Riverside Way

5770 Ambler Drive

Richmond BC V6W 1K8

Mississauga ON L4W 2T3

Tel: (604) 278-4211

Tel: (905) 624-8447

Fax: (604) 278-5627

Fax: (905) 238-2418

IF YOU SHIP THE PRODUCT TO A SERVICENTRE

Carefully pack and send prepaid, adequately insured and preferably in the original carton.

Include details of the defect claimed, and proof of date of original purchase.

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic Audio Products Limited Warranty

Limited Warranty Coverage

If your product listed below does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc.
(collectively referred to as “the warrantor”) will, for the length of the period indicated on the
chart below, which starts with the date of original purchase (“warranty period”), at its option
either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a
refurbished product. The decision to repair or replace will be made by the warrantor.

During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. You must mail-in your product during the
warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas,
and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced
in the United States or Puerto Rico. This warranty is extended only to the original purchaser
of a new product which was not sold “as is”. A purchase receipt or other proof of the original
purchase date is required for warranty service.

To obtain service in the USA please contact:

Panasonic Services Company, Panasonic Plus Department
20421 84th Avenue South
Kent, WA 98032
Tel: 1-800-833-9626 Fax: 1-800-237-9080

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably
in the original carton. Include a letter detailing the complaint and provide a day time phone
number where you can be reached.

Obtain Product Information and Operating Assistance; locate your nearest Dealer
or Servicenter; purchase Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:
1-800-211-PANA (7262),
Monday–Friday 9 am–9 pm; Saturday–Sunday 10 am–7 pm, EST.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES
NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER
damages which occurred in ship ment, or failures which are caused by products not supplied
by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer
controls, improper maintenance, power line surge, lightning damage, modifi cation, introduction
of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business
or rental use of the product, or service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY.
(As examples, this excludes damages for lost time, cost of having someone
remove or re-install an installed unit if applicable, travel to and from the servicer, loss of or
damage to media or images, data or other memory or recorded content. The items listed are not
exclusive, but are for illustration only.)
A L L E X P R E S S A N D I M P L I E D W A R R A N T I E S , I N C L U D I N G T H E W A R R A N T Y O F
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from
state to state. If a problem with this product develops during or after the warranty period, you
may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then
write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR
RESPONSI BILITY.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products
by visiting our Web Site at: http://www.pasc.panasonic.com
or, send your request by E-mail to: [email protected]
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday–Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

Customer Services Directory

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

F1104

Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787) 750-4300, Fax (787) 768-2910

Service in Puerto Rico

Product or Part Name

Parts

Labor

Radio, Clock Radio, Radio with Tape Player or Recorder,
Portable CD Player, IC Recorder, Headphone Stereo,
Tape Recorder

One (1) Year

One (1) Year

Rechargeable batteries
(in exchange for defective item)

Ten (10) Days

Not Applicable

SD Memory Card
(in exchange for defective item)

Ninety (90) Days Not Applicable

ONLY FOR U.S.A.

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