Troubleshooting your frame – Polaroid Digital Picture Frame User Manual

Page 19

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Troubleshooting your frame

The frame can’t seem to dial

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to retrieve digital pictures.

Make sure the phone line is securely plugged in and that

the jack is free of any dust or debris.

Check web site settings to reflect correct telephone dial-in

numbers.

Make sure phone line is not being used by another device

at the same time (fax machine, answering machine, etc.).

The frame shuts off after a few minutes

Make sure your frame is properly plugged in to an active

outlet.

Check web site settings for the frame on and off times.

My digital pictures don’t scroll

Press the white button on the back of the frame until you

see a message telling you to let go.

My digital pictures keep scrolling

Press the white button once to stop the scrolling process.

Need more assistance? Call our customer service representatives
at 1-800-897-0356 or send us an email message describing the
problem at [email protected].

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