Hold / transferring calls, Transferring a call to another extension, Placing a call on hold / retrieving a held call – NEC Xn120 Talk User Manual

Page 10: Placing a call on exclusive hold

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Hold / Transferring Calls

Transferring a Call to another Extension

u If your phone has a DSS or One-Touch key for the extension user who is to receive the call, just press it

instead of “HOLD + Extension Number” in the operation above.

(Talking)

HOLD

?

?

?

Extension Number

(Announce)

TRFR

Placing a Call on Hold / Retrieving a Held Call

(Talking)

HOLD

u When an Intercom call is placed on hold, the call is held as “Exclusive Hold” on your phone.
u While your outside call is on System Hold, other extension users can take the call off Hold.

Trunk Key

(Flashing)

CALL

Hold

Retrieve

(Flashing)

Placing a Call on Exclusive Hold

u System programming is required to use Exclusive Hold. Ask your NEC Authorised Supplier for details.
u While your outside call is on Exclusive Hold, other extension users can not take the call off Hold.

(Talking)

Trunk Key

(Flashing)

CALL

Hold

Retrieve

(Flashing)

Exclusive Hold Key

(SC.851+45)

Retrieving a Held Outside Call (if your extension doesn’t have trunk keys)

?

?

7

7

2

CALL

Trunk No.

you want to retrieve

TRFR

(To answer own held Trunk)

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