Troubleshooting – Nortel Networks C4030 User Manual

Page 30

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C 4 0 3 0 H a n d s e t S t a n d a r d 1 . 0 0

Troubleshooting

Problem

When the handset is placed on the charging unit, no beep sounds.

Problem

Batteries remain low though the handset has been charged for 12 hours.

Problem

No dial tone.

Cause

Solution

The charging unit is not properly
connected to the electricity socket.

Check the connection between
charging unit and electrical socket.

Charging contacts are dirty.

Clean the charging contacts with a
clean and dry cloth.

Key tones are deactivated.

Activate the function again.

Cause

Solution

The charging unit is not properly
connected to the electricity socket.

Check the connection between
charging unit and electrical socket.

Handset batteries are defective.

Order and insert new batteries.

Cause

Solution

The handset is out of range of any DECT
system radio (the antenna symbol does
not display).

Move closer to a radio of the DECT
system.

The handset has not been registered (the
antenna symbol is not displayed).

Ask the MDECT system administrator
to register the handset to the DECT
system.

Batteries are low.

Charge batteries.

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