Warranty information, Problem cause solution – Network Technologies ST-C5VA-WL500 User Manual
Page 14
NTI XTENDEX Wall Mount Extenders
11
Problem
Cause
Solution
Video Picture is not sharp
or is smeared
•
All Video Cables are not firmly
seated.
•
CAT5 cable is too long.
•
The CAT5 cable is not properly
connected.
•
Video not adjusted
•
Check all connections. Make sure all cables are fully
seated.
•
Verify length is within specified limits-500'.
•
Check cable connections. Make sure they are snapped-
in properly and completely.
•
Check cable connections and power cycle.
The picture on the monitor
is black and white, rather
than color
The video cable was not attached to
the CPU when it was booted.
With the cables all properly connected, reboot the CPU.
A constant vertical wobble
appears down the screen
CAT5 cable is too close to a strong
power source.
Reroute CAT5 cable if possible.
Monitor sometimes loses
sync, causing it to go
blank for a second or two
•
Electrical power system is very
noisy, particularly the ground.
•
The CAT5 cable is not properly
connected.
•
Make sure the interconnection cable is not near any
power lines.
•
Check cable connections. Make sure they are snapped-
in properly and completely.
Image is not displayed
properly, lacks definition
Signal is being skewed by the CAT5
cable and not being received correctly
by the monitor .
•
Check the user's manual for the monitor, projector, or
display equipment for an "automatic adjustment" or
"auto-configure". This is most common to LCD type
monitors.
No audio
•
Audio cable is not properly
plugged in
•
Speakers are not plugged in
•
CAT5 cable is not properly
connected
•
Check all cable connections
•
Verify speakers are connected and powered
•
Check CAT5 cable connections
WARRANTY INFORMATION
The warranty period on this product (parts and labor) is one (1) year from the date of purchase. Please contact Network
Technologies Inc at
(800) 742-8324 (800-RGB-TECH) or (330) 562-7070 or visit our website at
http://www.networktechinc.com
for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.
Manual 073 Rev. 1/24/06