Trunk (line) queuing and callback, Voice mail, Trunk (line) queuing and callback voice mail – NEC DS1000/2000 User Manual

Page 40: Feature operation

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Feature Operation

36

Chapter 2: Features

DS1000/2000 Cordless Telephone User Guide

Trunk (Line) Queuing and Callback

Trunk (Line) Queuing and Callback are disabled by default.

To queue for a busy line:

1.

Press line key for busy line.

OR
Press

TALK

and dial line’s Direct Line Access code (e.g., 101 for line 1).

2.

Dial

2

; do not hang up.

3.

When the line becomes free, you automatically connect.

- When you hear dial tone from the line, you can place your call again.

To leave a Line Callback for a busy line:

1.

Press line key for busy line.

OR
Press

TALK

and dial line’s Direct Line Access code (e.g., 101 for line 1).

2.

Dial

2

+ Hang up.

3.

When the line becomes free, the system automatically calls you back.

- You must answer within 4 rings or the system cancels the Callback.

Voice Mail

Voice Mail is disabled by default.

The “new mail” icon indicates when you have messages. If you have a Message Center key for your own
extension, it will flash when you have new messages.

To call your mailbox:

1.

Press

TALK

+ Dial

*8

.

OR
Press

TALK

+ Press your own Message Center key.

- If requested by Voice Mail, enter your security code.

To leave a message in the mailbox of an unanswered extension:

1.

Dial 8.

- The Voice Mail system will prompt you to leave a message.

To activate or cancel Call Forwarding to your mailbox:

1.

Press

TALK

and dial

*3

.

2.

Dial the Call Forwarding type:

0

= Cancel your extension’s Call Forwarding

2

= Call Forwarding Busy/No Answer

4

= Call Forwarding Immediate

6

= Call Forwarding No Answer

3.

Dial the Voice Mail master number (e.g., 700).

4.

Dial

2

to forward all calls;

8

to forward just outside calls.

To Transfer your call to a co-worker’s mailbox:

1.

Do not hang up.

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