New Balance 1500 - Manual (Page 30)

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TROUBLESHOOTING GUIDE
PROBLEM CAUSE CORRECTION
Treadmill will not start 1. Not plugged in 1. Plug into three prong grounded outlet
2. Not turned on 2. Turn on the Main Power, on/off button
3. Safety Key not on correctly 3. Put Safety Key on Console where
indicated
4. Circuit Breaker opened in home 4. Reset home breaker
5. Treadmill Circuit Breaker tripped 5. Reset Treadmill Circuit Breaker
(see below)
Treadmill Speed Not Correct 1. Treadmill starts at 0.5 calibrated 1. With Monitor powered off, press & hold the
in miles – 0.8 calibrated in Kilometers Select button for 4 sec. to adjust reading
Treadmill Speed Surges 1. Walking Belt slipping 1. Tighten Walking Belt (see page 13)
2. Lubricate Walking Belt 2. Lubricate Belt and Deck (see page 14)
3. Motor Controller not set properly 3. Call 800-497-5831 for service
Treadmill Belt will not move - 1. Lost speed input signal 1. Call 800-497-5831 for service
ERR 1 on screen
Incline will not operate - 1. Lost incline signal 1. Remove and replace Safety Key and
ERR 3 on screen Treadmill will recalibrate
Treadmill Belt Slipping 1. Walking Belt loose 1. Tighten Walking Belt (see page 13)
2. Deck needs lubrication 2. Lubricate Belt and Deck (see page 14)
Treadmill Noisy 1. Loose hardware 1. Tighten all visible Screws, Nuts, and Bolts
2. Motor straining 2. Check Belt tension - 3 finger test
(see page 13)
3. Clicking sound - Roller knocking 3. Adjust Rear Rollers - check for tension
(see page 13)
Inaccurate pulse rate 1. Too much hand movement 1. Stand on Side Rails to get accurate pulse
reading - OR - Must have two hands on grips
2. Palms too wet 2. Dry palms
3. Gripping hand grips too tight 3. Grip using moderate pressure
4. Wearing rings 4. Remove all rings
Inaccurate heart rate strap 1. Electrical interference 1. Keep at least six feet away from
Televisions, Computers and
Fluorescent Lights
10
CAUTION
The Treadmill will shut off when the electricity load is above it’s
capacity (example: power surge or storm). To restart the Treadmill,
please follow the procedure below:
A. Unplug the power cord from the Treadmill’s socket.
B. Push in the safety switch.
C. Plug the power cord back into the Treadmill’s socket.
NOTE: DON'T PUSH IN THE SAFETY SWITCH BEFORE
UNPLUGGING THE TREADMILL’S POWER CORD.
safety switch
on/off switch
power cord