Nortel Networks Meridian M3905 - Manual (Page 41)

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Viewing queue status
Viewing queue status
The ACD Calls Waiting status indicator
The LCD indicator beside the Calls Waiting key gives you a visual indication of the
number of calls in the ACD queue. The following table lists the four states of the
Calls Waiting LCD indicator.
Note: If your telephone is configured for the Display Queue feature, the LED/LCD
indicator beside the feature key functions as a Calls Waiting status indicator.
Indicator Queue Status Meaning
Off Light There are few or no calls waiting.
On Normal An acceptable number of calls are
waiting.
Slow Flashing Busy Calls are backing up in the queue.
Calls overflowing to this queue will not
be accepted.
Fast Flashing Overloaded Too many calls are in the queue. New
calls are being overflowed to another
queue.