Troubleshooting guide – North Star MHOTPWR User Manual

Page 18

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18

Troubleshooting Guide

Pressure Washer Will Not Run - No Power

Causes

Solutions

Machine not plugged in

Plug machine in

GFCI tripped

Make sure machine is dry. Press RESET on the GFCI

Machine turned OFF

Turn Pump switch ON

Line circuit breaker tripped

Check for tripped circuit breaker in building

Circuit Breaker Trips During Operation

Causes

Solutions

Voltage too low

Check the voltage

Circuit Breaker Overloaded

Make sure to use NEMA specified receptacle. Make sure there is no other
equipment using the same circuit. - see Specifications

Pressure set too high

Check/adjust pressure setting on unloader.

Pressure Washer Runs But No Pressure

Causes

Solutions

Partially clogged or damaged nozzle

Clean or replace nozzle

Low water flow

Make sure the water supply is more than

4 gpm

Pressure Washer Surges Or Cycles While In Bypass

Causes

Solutions

Leak between unloader and gun.

Check all connections between unloader and gun for leaks. Tighten loose
components and replace damaged components.

Gun leaking internally

Replace spray gun

Smoke From Heat Exchanger

Causes

Solutions

Air band not adjusted properly due to
different elevation

Adjust the air band until the burner burns cleanly. See Oil Burner under
Installation Instructions

Poor quality fuel

Use Kerosene for the cleanest burn

Water Not Heating Sufficiently

Causes

Solutions

Scale build-up in coil

See Coil Descaling under Maintenance Instructions

Coil is full of soot

See Coil Desooting under Maintenance Instructions

Safety Relief Valve Sprays Water

Causes

Solutions

Unloader/Burner Control Problem

Call customer service

Poor Or No Detergent Supply

Causes

Solutions

Soap control knob set too low.

Adjust soap control knob

Inadequate detergent supply

Refill detergent container. Make sure the chemical strainer is fully
submerged

High pressure hose too long

Use less hose. Move machine closer to the work.

Chemical strainer or injector clogged

Clean the strainer and injector. Always start with a clean detergent
container. Run clean water through the injector after each use.

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