NETGEAR 802.11b Cable/DSL Wireless Router MR814 - Manual (Page 29)

Wireless Router Setup Manual
Help with Troubleshooting 25
v1.0, August 2007
To restore the factory default configuration settings, use the reset button on the rear panel
of the router:
1. Use a sharp object like a pen or a paper clip to press and hold the default reset button for about
20 seconds (see
“Router Back Panel” on page 4 ), until the Test light on the front turns on.
2. Release the reset button, and wait for the router to restart.
Troubleshooting Connectivity Using the Ping Utility
Most computers and routers have a diagnostic utility called ping that sends an request to a target
device. The device then replies. The ping utility makes it easy to troubleshoot a network..
Testing the Path from a PC to Your Router
You can ping the wireless router to verify that the LAN path from your computer to your router is
set up correctly.
1. From the Windows toolbar, click Start and select Run.
2. In the field provided, type Ping followed by the address of the router, as in this example:
ping www.routerlogin.net
or
ping 192.168.1.1
3. Click OK.
You should see a message like this one:
Pinging 192.168.1.1 with 32 bytes of data
If the path is working, you see this message:
Reply from 192.168.1.1: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
• Wrong physical connections
This section includes advanced troubleshooting techniques.