Frequently asked questions (cont.), Applicable areas – Nlynx NEWPORT 9000 User Manual

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FREQUENTLY ASKED QUESTIONS (CONT.)

Filter

Why is it so hard for the filter to get rid of dust and odors?

Have the front and back of the HEPA/Charcoal filter been mistakenly reversed?

The HEPA/Charcoal filter has been saturated with a serious amount of dust. (Usually dark grey in color).
Please replace filter.

Cannot Turn On the Unit

Why is the unit not working even after turning it on?

Has the plug been loosened or disconnected from the socket? Please check that the plug is properly
plugged in to an outlet.

Has the unit been properly reassembled after being cleaned? Please confirm. The unit will not operate if
the Washable Plasma Dust Filter or the Front Face Plate have not properly installed.

Plasma Dust Collector

Why is it so difficult to eliminate dust and odor?

If the electrical discharge wires or the plasma dust collector gets too dirty. Please refer to page 10
on how to clean and maintain.

If an electrical discharge wire been disconnected or broken? Contact [email protected] for
additional information and parts.

APPLICABLE AREAS

The unit is designed for any indoor room or living space up to 80 square meters or over 800 square feet.
It can be used in living or family rooms, bedrooms, offices, studios, waiting rooms, hotels, hospitals, etc.

If the unit is to be used in a smaller room, you may prefer to have the power setting on medium or low.

Advanced PureAir Newport 9000 Owner’s Manual

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