Purchasing additional licenses, Technical support – Network Instruments Observer User Manual
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Observer® Quick Start Manual
Purchasing Additional Licenses
To purchase additional licenses of Observer, Expert Observer, or Observer Suite, contact your
software vendor or Network Instruments, LLC at:
Technical Support
Network Instruments provides technical support:
By fax (depending on where you are located):
US & countries outside of Europe at (952) 932-9545
UK and Europe at +44 (0) 1959 569881
By phone (depending on where you are located):
US & countries outside of Europe at (952) 932-9899
UK and Europe at +44 (0) 1959 569880
Or by email at:
Network Instruments provides technical support for a period of 60 days after the purchase of the
product at no charge. After the 60-day initial support period, support will only be provided to
those customers who have purchased a maintenance agreement.
Telephone technical support hours are between 9:00 am and 5:00 pm (CST U.S.) at each office.
Suggestions are welcomed. Many of the improvements made to Observer have originated as
end-user suggestions. Please submit detailed suggestions in writing to:
[email protected], or by fax at: (952) 932-9545. Please submit any corrections to
or criticism of Network Instruments’ publications to: [email protected] or by fax at
(952) 932-9545.
For those parties with the capability to receive Internet email, it is recommended to subscribe to
the Network Instruments’ Observer mailing list.
Subscribe by submitting an email message to:
with the following in the body (not the subject) of the email:
subscribe observer
Corporate Headquarters:
Network Instruments, LLC
Fourth Floor
8800 West Highway Seven
Minneapolis, MN 55426 USA
(800) 526-7919 Toll Free
(952) 932-9899 Voice
(952) 932-9545 Fax
email: [email protected]
UK and Europe:
Network Instruments, Ltd.
Brewery House
Black Eagle Close
Westerham TN16 1RG
UNITED KINGDOM
+44 (0) 1959 569880 Voice
+44 (0) 1959 569881 Fax
email: [email protected]