Troubleshooting, Ad di ti on al i nf o, Ad dit io na l i nf o – Radio Shack iScan PRO-107 User Manual

Page 27

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Troubleshooting

Problem

Cause

Solution

The scanner

does not turn

on

No power.

Ensure that iSCAN is equipped with

fresh batteries. If powering iSCAN

from external power, make sure

that the external power plug is fully

inserted into iSCAN’s PC/IF jack.

Low battery

warning beeps

and message

on LCD display

Low batteries

Recharge rechargeable batteries,

replace alkaline batteries, or plug in to

external power.

Poor or no

reception

Weak signals

from distant

stations.

Reposition for best reception.
Turn SQUELCH counter-clockwise.

Attenuator in

use on weak

signals.

Check performance with and without

attenuator activated; use setting with

best reception.

Strong signal

overload

from nearby

transmitter.

Check performance with and without

attenuator activated; use setting with

best reception.

Loose or defec-

tive antenna.

Inspect antenna and connectors and

correct any problems found.

Incorrect mod-

ulation mode

selected.

Ensure that proper modulation mode

is selected for the type of system

being monitored. If necessary, use

iSCAN PC Application to change

modulation mode. See “RX Mode” on

page 37.

Scanning

not available

shown on

display

The batteries

are low and all

functions that

write data to

the SD Card

(including

scanning) are

disabled to

prevent data

corruption.

Recharge or replace the batteries.

Problem

Cause

Solution

The scanner is

on but does

not scan

Squelch may

not be adjusted

correctly.

Turn the squelch control

counterclockwise.

The scanner

does not rec-

ognize the SD

Card

The SD Card

is not properly

formatted.

Use the iSCAN PC Application to

reformat the card. If using Windows to

format the card, the card format must

be FAT with 32k clusters.

The SD Card

may not be

inserted fully.

Press the SD Card into the slot until

a click is heard and the card is fully

inserted in the slot.

The SD Card

may be

defective.

Replace with a new SD Card.

Init SD Card

remains when

the scanner is

turned on

The SD Card

is not properly

formatted.

Use the iSCAN PC Application to

reformat the card.

The SD Card

may not be

inserted fully.

Press the SD Card into the slot until

a click is heard and the card is fully

inserted in the slot.

iSCAN does

not accept

a firmware

upgrade

The USB cable

is not plugged

into the com-

puter or the

scanner.

Connect the USB cable to the scanner

and the computer to proceed.

The USB cable

drivers are not

installed.

Use the CD to install the cable drivers.

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