Royal Consumer Information Products U19019 G20 - Manual (Page 22)

Complete the registration section at the end of this booklet. Advise that any component part of this appliance be
guaranteed against defective workmanship or faulty materials for a period of twelve months from the date of
purchase.
Any such part will be replaced free of charge on receipt of the purchaser’s address at the cost of postage only,
provided that:
a. It is accompanied by the registration section cut out of the booklet, together with the original purchase receipt,
which will be returned with the replacement part.
b. Any installation, repairs or adjustments have been carried out by a competent person, such as the supplier’s
representative or a CORGI registered installer
MAINTENANCE AND SERVICING - GENERAL
IMPORTANT. The fire should be removed from the surround to check and clear the area behind the fire for build
up of debris on every service visit. Remove the outer decorative panels and glass front as detailed previously and
place in a safe position.
ALWAYS CHECK FOR GAS SOUNDNESS AFTER EVERY SERVICE AND/OR PART EXCHANGE
REMOVAL OF DEBRIS or SOOT DEPOSIT
A. Allow the appliance to cool for two or three hours before removing all of the coals and ceramic components for
cleaning purposes. Once all the ceramics are removed from the firebed check that no debris is located in the burner
slots (ports). If any debris is present it may easily be removed by using a small piece of thin cardboard to ease out
any foreign matter. Be sure to remove the cardboard after use. Any sooty deposits or debris formed on the coals
may be removed by using a soft brush. To ensure that the release of fibres from these RCF articles is kept to a
minimum, during installation and servicing we recommend that you use a HEPA filtered vacuum to remove any
dust and soot accumulated in and around the fire before and after working on the fire. When replacing these
articles we recommend that the replaced items are not broken up, but are sealed within heavy duty polythene
bags, clearly labelled as RCF waste. This is not classified as "hazardous waste" and may be disposed of at a
tipping site licensed for the disposal of industrial waste. Protective clothing is not required when handling these
articles, but we recommend you follow the normal hygiene rules of not smoking, eating or drinking in the work
area and always wash your hands before eating or drinking. Any sooty deposit on the thermocouple probe can be
cleaned of using a non-fluffy cloth. Replacement is in reverse order.
NOTES: TURN OFF THE APPLIANCE AT THE SERVICE COCKS. DO NOT USE ABRASIVE
MATERIALS
B. SERVICING COMPONENTS BELOW THE BURNER ASSEMBLY: Remove Glass front and fender,
coals, coal supports, burner inserts and front simulated coal. To gain access to components below the burner
assembly it has to be removed from the case by disconnecting the gas supply at the inlet elbow and unscrewing the
two screws at the base of the fascia panel.
i) TO CLEAN OR REPLACE THE INJECTOR: Unscrew the compression nut connecting the gas supply to the
elbow injector while supporting the injector to prevent distortion of the framework. Unscrew and remove the gas
supply tube from the gas control valve, hold the injector lock nut with a spanner and rotate the injector. Replace in
reverse order.
ii) TO REPLACE THE GAS CONTROL (Tap/FSD): Disconnect the three gas pipes and the thermocouple from
the control. Pull off the knob and lay to one side. Undo the retaining nut at the front of the tap niting assembly to
withdraw control from the mounting bracket. Replace in reverse order.
iii) TO REPLACE THE PIEZO IGNITER: Pull off the HT lead from the rear of the igniter. Retain the metal
fixing nut with one finger and rotate the body of the igniter to unscrew. Withdraw the igniter from the front.
Replace in reverse order and reconnect the HT lead.
iv) OXY/PILOT ASSEMBLY: The assembly is not a serviceable item as part of its calibration depends upon the
proximity of the spark electrode and thermocouple tip. The assembly can be replaced by removing the tube nut and
tube from the base of the pilot and the thermocouple from the FFD also the igniter lead and the two M4 screws
securing the bracket to the framework. Replace in the reverse order. The spark gap is shown in fig 18.
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