Sony KV-32FX68K - Manual (Page 22)

22
Troubleshooting
Additional Information
Here are some simple solutions to problems which may affect the picture and sound.
If you continue to experience problems, have your TV serviced by qualified personnel.
Never open the casing yourself.
Problem Solution
No picture (screen is dark) and no
sound. • Check the aerial connection.
• Plug the TV in and press the ! button on the front of the
TV.
• If the standby indicator 1 is on, press TV I/1 button on
the remote control.
Poor or no picture (screen is dark),
but good sound. • Using the menu system, select the “Picture Adjustment” menu
and select “Reset” to return to the factory settings.
No picture or no menu information
from equipment connected to the
Scart connector. • Check that the optional equipment is on and press the t
button repeatedly on the remote control until the correct input
symbol is displayed on the screen.
Good picture, no sound. • Press the 2+ button on the remote control.
• Check that “TV Speakers” is “On” in the “Detail Set Up”
menu.
• Check that headphones are not connected.
No colour on colour programmes. • Using the menu system, select the “Picture Adjustment” menu
and select “Reset” to return to factory settings.
Distorted picture when changing
programmes or selecting teletext. • Turn off any equipment connected to the Scart connector on
the rear of the TV.
Picture slanted • Using the menu system, select the “Picture Rotation” option in
the “Detail Set Up” menu to correct the picture slant.
Noisy picture when viewing a TV
channel. • Using the menu system, select the “Manual Programme
Preset” menu and adjust Fine Tuning (AFT) to obtain better
picture reception.
• Using the menu system, select the “Noise Reduction” option in
the “Detail Set Up” menu and select “Auto” to reduce the
noise in the picture.
No unscrambling or unstable picture
whilst viewing a scrambled channel
with a decoder connected through
the Scart connector i3/r3. • Using the menu system, select the “Set Up” menu. Then enter
to “Detail Set Up” option and set “AV3 Output” to “TV”.
• Check that the decoder is not connected on the scart
i2/
2.
Remote control does not function. • Check that the Media Selector on the remote control is set to
the device you are using (VCR, TV or DVD).
• If the remote control does not operate the VCR or DVD even
when the Media Selector has been set correctly. Enter the
necessary code set as explained on “Remote Control
Configuration for VCR/DVD” chapter of this instruction
manual.
• Replace the batteries.
The standby indicator 1 on the TV
flashes. • Contact your nearest Sony service centre.
01gbkv32.fm Page 22 Tuesday, February 4, 2003 4:06 PM