Ricoh INFOPRINT XT GLD0-0025-01 - Manual (Page 104)

pdpr -p ldest -x job-hold=true drive:\path\jobname
Note: An incorrect document format value can also result in no printed
output.
Did an InfoPrint Manager header page and an InfoPrint XT error sheet print?
InfoPrint XT generates an error sheet if it cannot create any AFP pages for
the Xerox job. The error sheet prints after the InfoPrint Manager header
page and includes messages from the transform process. See “Diagnostic
and informational files that InfoPrint XT produces” on page 89 for more
information.
If the InfoPrint XT error sheet printed, use the information that it contains
to do diagnostic tasks. Some common things that you can check for include
whether you specified the correct Xerox JDE and JDL pair for the job. You
must provide the same Xerox START command information to InfoPrint
XT that you enter at a Xerox printer. The JDL= and JDE= parameters in
the x2afp.lst section of the error sheet that InfoPrint XT produces identify
the starting JDE and JDL pair that InfoPrint XT used. Also, make sure that
all values specified with the other-transform-options document attribute
are correct. Then, verify that you have loaded the JDL and all other
resources that the job requires on the system. See Chapter 4, “Loading
Xerox resources,” on page 37.
Verify that the path you specified with the resource-context attribute is
correct. This path specifies the location of the converted, AFP resources for
the job. InfoPrint XT also uses this path to determine the location of the
metrics files for the resources, which it uses in data stream conversion.
Did an InfoPrint Manager header page and an InfoPrint Manager error page
print? An InfoPrint Manager error page contains messages that begin with the
prefixes 0420 through 0425 , and 5010 . A common cause of InfoPrint
Manager errors is specifying the incorrect path to the AFP resources for the
job. InfoPrint Manager uses the resources when the job actually prints. Use
the InfoPrint Manager pdmsg command to determine the cause of the
problem. For example, if the error page included error message 0423-311 ,
enter this command:
pdmsg 0423-311
Were none of the previous items true?
If none of the previous items were true, continue with combined InfoPrint
Manager and InfoPrint XT diagnostic tasks. See “Problem determination:
The job resulted in no printed output.”
Problem determination: The job resulted in no printed output
Note: See “Problem determination: Processing jobs through Download for z/OS”
on page 87 if you submit the job from z/OS using Download for z/OS.
If you submit a Xerox job and you receive no printed output, including no header
page and no error sheet, check these items:
Was the value of the document-format attribute for the job correct?
For a Xerox job, the value of the document-format attribute must be either
lcds or metacode . If the value of the attribute specifies another format that
requires conversion processing by InfoPrint Manager, processing might fail.
For example, if the document format value for a Xerox job was incorrectly
specified as line-data , InfoPrint Manager tries to use its line2afp transform
84 InfoPrint XT Guide