Troubleshooting guide – Razor e300 User Manual

Page 12

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11

TROUBLESHOOTING GUIDE

Scooter does not run

Scooter was running but

suddenly stopped

Short run time (less than

30 minutes per charge)

Scooter runs sluggishly

Problem

Possible Cause

Solution

Undercharged battery

Charger is not working

Loose wires or connectors

E100 only - Scooter must be

traveling 3mph before motor will

engage.

Tripped circuit breaker

Undercharged battery

Battery is old and will not accept

full charge

Brakes are not adjusted properly

Driving conditions are too stressful

Tires are not properly inflated

Scooter is overloaded

Brake dragging

Charge the battery. A new battery should have been charged for at

least 12 hours before using the scooter for the first time and up to 8

hours after each subsequent use.

Check all connectors. Make sure the charger connector is tightly

plugged into the charging port, and that the charger is plugged into

the wall.

Make sure power flow to the wall outlet is on.

You may check to see if your charger is working by using a volt meter

or asking your local Razor authorized service center to test your

charger for you.

Kick start to 3mph then twist the throttle to start motor.

Check all wires and connectors to make sure they are tight.

The circuit breaker (next to on/off switch) will automatically shut off

the power if the motor is overloaded.

An excessive overload, such as too heavy a rider or too steep a hill,

could cause the motor to overheat. If the scooter suddenly stops

running, wait a few seconds and then push the breaker to reset the

circuit. Correct the conditions that caused the breaker to trip and

avoid repeatedly tripping the breaker.

Charge the battery. A new battery should have been charged for at

least 12 hours before using the scooter for the first time and up to 8

hours after each subsequent use.

Check all wires and connectors. Make sure the battery connector is

tightly plugged into the charger connector, and that the charger is

plugged into the wall.

Make sure power flow to the wall outlet is on.

Even with proper care, a rechargeable battery does not last forever.

Average battery life is 1 to 2 years depending on scooter use and

conditions. Replace only with a Razor replacement battery.

Refer to adjusting the brakes instructions on page 4.

Use only on solid, flat, clean and dry surfaces such as pavement or

level ground.

The tires are inflated when shipped, but they invariably will lose

some pressure between the point of manufacturing and your

purchase. Refer to instructions on page 5 of this manual to properly

inflate tires.

Make sure you do not overload the scooter by allowing more than

one rider at a time, exceeding the E100 120 lb. or E200 and E300 220

lb. maximum weight limit, going up a hill or towing objects behind

the scooter. If the scooter is overloaded, the circuit breaker may trip

and shut off power to the motor. Correct the driving conditions that

caused the overload, wait a few seconds, and then push the breaker

to reset the circuit. Avoid repeatedly tripping the circuit breaker.

E100: Use your fingers to twist the adjuster in either direction until

wheel is centered between pads.

E200/E300: Adjust brake at lever (page 4) to allow wheel to spin

without brake contact.

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