Ren n, Id n, Cid n – RCA Model 27977 User Manual

Page 2: Cid r, Id s, Emory, Hanging, Attery, Afety, Recautions

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4. The display shows

RING TONE

.

5. Use the

or

button or the touch tone pad to select one

of six ring tones.

NOTE:

The selected ring tone is generated if the Caller

ID information matches the memory location.

6. Press memory to save the number, and the display shows

ANIMATION

.

7.

Use

or

button or the touch tone pad to select one of

five animations or to turn off the animation. The current
animation shows on the first line of the display.

8. Press memory to save the selected animation for this

memory location. You will hear a confirmation tone.

To replace a CID record stored in a memory location
with a new CID record:

1.

Repeat steps 1 through 3.

2. Press the memory button and

REPLACE MEMO?

shows in

the display.

3. Press *tone/exit to exit, or press memory again and the

new CID record replaces the old CID record in that
memory location. You will hear a confirmation tone.

D

ELETING

THE

C

URRENT

CID R

ECORD

1.

Make sure the phone is OFF (not in TALK mode).

2. Use the or button to display the desired CID record.

3. Press ch/delete. The display shows

DELETE?

4. Press *tone/exit to exit, or press ch/delete again to erase the

record. You will hear a confirmation tone. The display shows

DELETED

. Then the next CID record shows in the display.

D

ELETING

A

LL

R

ECORDS

1.

Make sure the phone is OFF (not in TALK mode).

2. Use the or

button to display any CID record.

3. Press and hold ch/delete button until the unit beeps and

DELETE ALL?

shows in the display.

4. Press *tone/exit to exit, or press ch/delete again to erase

all records. You will hear a confirmation tone, and the
display shows

NO CALLS

.

D

IALING

A

C

ALLER

ID N

UMBER

1.

Make sure the phone is OFF (not in TALK mode).

2. Use the or button to display the desired CID record.

3. Press TALK/CALLBACK button. The number

dials automatically.

C

HANGING

THE

CID

N

UMBER

F

ORMAT

The format button lets you change the format of the displayed
CID number. The available formats are as follows.

7-digit

7-digit telephone number.

10-digit

3-digit area code + 7-digit telephone number.

11-digit

long distance code “1” + 3-digit area
code + 7-digit telephone number.

1.

Use the

or

button to scroll to the number you want

to call back.

2. If the number will not dial as shown, press the format

button. Repeat if necessary, until the correct number of
digits are shown.

3. Press TALK/CALLBACK button. The number

dials automatically.

M

EMORY

Store up to 10 24-digit numbers in memory for quick dialing.
This memory feature is in addition to the 40 Caller ID records
that can be stored in the Caller ID memory log.

S

TORING

A

N

AME

AND

N

UMBER

IN

M

EMORY

1.

Make sure the phone is OFF (not in TALK mode).

2. Press the memory button.

3. Press the desired memory location (0 through 9).

4. Press the memory button again. The display shows

ENTER

NAME

(up to 15 characters).

NOTE:

If you don't want to enter the name, skip step 5.

5. Use the number pad to enter the name (up to 15

characters). For example, to enter the name Bill Smith,
press the two key twice for the letter B, press the four key
three times for the letter I, and press the five key three
times for the letter L. After one second, press the five key
three times again for the second letter L and press the one
key to insert a space between the letter L and S. Press the
seven key four times for the letter S, press the six key
once for the letter M, press the four key three times for the
letter I, press the eight key once for the letter T, and press
the four key twice for the letter H.

NOTE:

If you enter a wrong letter, press ch/delete

button to backspace.

6. Press the memory button to save the name. The display

shows

ENTER TEL NUMBR

.

7.

Use the number pad to enter the telephone number you
want to store (up to 24 digits).

8. Press memory to save the number, and the display shows

RING TONE >1

.

9. Use the

or

button or the touch tone pad to select

one of six ring tones.

NOTE:

The selected ring tone is generated if the Caller

ID information matches the memory location, which
must be a 10-digit number (including area code). This
usually occurs after the first ring. The current ring tone is
generated by a buzzer.

10. Press memory to save the number, and the display shows

ANIMATION

.

11. Use the or button or the touch tone pad to select one

of five animations or to turn off the animation. The current
animation shows on the first line of the display.

NOTE:

Remember to press flash/program set animation

as KNOWN CALLERS or ALL CALLS, and the selected
animation will show in the display if the Caller ID
number exactly matches the memory location.

12. Press memory to save the selected animation for this

memory location. You will hear a confirmation tone.

C

HANGING

A

S

TORED

N

UMBER

1.

Repeat steps 1 through 10 in Storing a Name and Number
in Memory.

2. Press the memory button and

REPLACE MEMO?

shows in

the display.

3. Press *tone/exit to exit, or press the memory button to

store the number. You will hear a confirmation tone.

S

TORING

A

R

EDIAL

N

UMBER

1.

Repeat steps 1 through 6 in Storing a Name and
Number in Memory.

2. Press the redial button.

3. Repeat steps 8 through 12 in Storing a Name and Number

in Memory.

To replace an old redial number with a new redial number:

1.

Repeat steps 1 through 6 in Storing a Name and
Number in Memory.

2. Press the redial button and the redial number will be

shown on the display.

3. Repeat steps 8 through 11 in Storing a Name and

Number in Memory.

4. Press the memory button and

REPLACE MEMO?

shows in

the display.

5. Press *tone/exit to exit, or press the memory button

again and the new redial number replaces the old redial
number in that memory location. You will hear a
confirmation tone.

D

IALING

A

S

TORED

N

UMBER

1.

Make sure the phone is ON by pressing the TALK/
CALLBACK button.

2. Press memory button.

3. Press the number (0-9) for the desired memory location.

The number dials automatically.

- OR -

1.

Make sure the phone is OFF (not in TALK mode).

2. Press memory button.

3. Use the or

button to scroll through the numbers

stored in memory until the desired number is shown.

4. Press TALK/CALLBACK. The numbers dial automatically.

IMPORTANT:

If you make test calls to emergency

numbers stored in memory, remain on the line and briefly
explain the reason for the call to the dispatcher. Also, it’s a
good idea to make these calls in off-peak hours, such as
early morning or late evening.

I

NSERTING

A

P

AUSE

IN

THE

D

IALING

S

EQUENCE

When storing information in memory, press the # pause
button twice within one second to insert a delay in the dialing
sequence of a stored telephone number when a pause is
needed to wait for a dial tone (for example after you dial 9 for
an outside line, or to wait for a computer access tone). PAUSE
shows on the display as a

“P

.

Each pause counts as 1 digit in

the dialing sequence.

R

EVIEWING

AND

D

ELETING

S

TORED

N

UMBERS

1.

Press memory, then use the or button to view the entry.

2. While the entry is displayed, press the ch/delete button to

delete the entry. The display shows

DELETE?

3. Press *tone/exit to exit, or press ch/delete again to delete the

entry.

DELETED

shows in the display.

C

HAIN

D

IALING

FROM

M

EMORY

Use this feature to make calls which require a sequence of
numbers such as using a calling card for a frequently called
long distance number. Each part of the sequence is dialed
from memory. The following example shows how you can use
chain dialing to make a call through a long distance service:

The Number For Memory Location

Long distance access number

7

Authorization code

8

Frequently called long distance number

9

1.

Make sure the phone is ON.

2. Press memory, and then press 7.

3. When you hear the access tone, press memory again and

then press 8.

4. At the next access tone, press memory and then 9.

TIP:

Wait for the access tones between pressing the memory

button, or your call might not go through.

C

HANGING

THE

B

ATTERY

Make sure the telephone is OFF before you
replace battery.

1.

Remove the battery compartment door.

2. Disconnect the battery plug from the jack in the

dialing pad and remove the battery pack.

3. Insert the new battery pack and connect the

cord into the jack inside the dialing pad.

4. Put the battery compartment door back on.

5. Place dialing pad in the base to charge.

Allow the battery to properly charge (for 12 hours) prior to
first use or when you install a new battery pack. If you do not
properly charge the phone, battery performance will be
compromised.

CAUTION:

To reduce the risk of fire or personal

injury, use only the battery 5-2522.

B

ATTERY

S

AFETY

P

RECAUTIONS

Do not burn, disassemble, mutilate, or puncture. Like
other batteries of this type, toxic materials could be
released which can cause injury.

To reduce the risk of fire or personal injury, use only the
battery listed in the User’s Guide.

Keep batteries out of the reach of children.

Remove batteries if storing over 30 days.

G

ENERAL

P

RODUCT

C

ARE

To keep your telephone working and looking good, follow
these guidelines:

Avoid putting the phone near heating appliances and
devices that generate electrical noise (for example,
motors or fluorescent lamps).

DO NOT expose to direct sunlight or moisture.

Avoid dropping and other rough treatment to the phone.

Clean with a soft cloth.

Never use a strong cleaning agent or abrasive powder
because this will damage the finish.

Retain the original packaging in case you need to ship the
phone at a later date.

C

AUSES

OF

P

OOR

R

ECEPTION

Aluminum siding.

Foil backing on insulation.

Heating ducts and other metal construction can shield
radio signals.

You’re too close to appliances such as microwaves,
stoves, computers, etc.

Atmospheric conditions, such as strong storms.

Base is installed in the basement or lower floor of
the house.

Base is plugged into an AC outlet with other
electronic devices.

Baby monitor is using the same frequency.

Battery is low.

You’re out of range of the base.

The headset is not plugged in correctly

D

ISPLAY

M

ESSAGES

The following indicators show the status of a message or of
the unit.

INCOMPLETE DATA

Caller information has been
interrupted during transmission or
the phone line is excessively noisy.

ENTER NAME

Prompt telling you to enter
the name for one of the 10
memory locations.

ENTER TEL NUMBR

Prompt telling you to enter the
telephone number for one of the
10 memory locations.

DELETE?

Prompt asking if you want to
erase Caller ID records or one of
the 10 numbers stored in the
phone’s outgoing memory.

DELETE ALL?

Prompt asking if you want to
erase all Caller ID records.

DELETED

Prompt confirming the Caller ID /
Memory record is erased.

END OF LIST

Indicates that there is no
additional information in
Caller ID memory.

NEW

Indicates call or calls have not
been reviewed.

MUTE ON

Indicates that the mute function is
activated, the far end party cannot
hear your voice, but you can hear
his/her. Press format/mute button
again to deactivate the mute.

UNKNOWN NAME/

The incoming call is from

CALLER/NUMBER

an area not serviced by
Caller ID or the information was
not sent.

PAGING

Someone has pressed the page
button on the base.

BLOCKED CALL

The person is calling from a
number that has been blocked
from transmission.

BLOCKED NAME

The person’s name is blocked
from transmission.

REPT

Repeat call message. Indicates that
a new call from the same number
was received more than once.

NO DATA

No Caller ID information
was received.

EMPTY

Indicates a memory location
is vacant.

NO CALLS

Indicates no CID records have
been stored.

MESSAGE WAITING

Indicates a message is available.

MSG WAITING OFF

Indicates a message
is deactivated.

PRESS TALK KEY

Prompt indicating the Caller ID
number is a direct dial number
(DDN) that can not be formatted.

UNABLE TO DIAL

Indicates the Calling number
is incomplete and can not be
dialed out.

D

IALING

P

AD

S

OUND

S

IGNALS

Signal

Meaning

A long warbling tone

Signals an incoming call

(with ringer on)

Two long beeps

Confirmation Tone

One short and one long beep

Page signal

One short beep

Low battery warning

every seven seconds

Three short beeps

Error Tone

T

ROUBLESHOOTING

T

IPS

C

ALLER

ID S

OLUTIONS

No Display

Ensure the battery is fully charged. Try replacing the battery.
Make sure the battery is properly installed and connected.

If you are using AC power, make sure that the
unit is connected to a non-switched electrical
outlet. Disconnect the unit from the plug and plug
it in again.

You must subscribe to Call Waiting Caller ID service to
receive Caller ID information.

Caller ID Error Message

The unit displays this message if it detects anything other
than valid Caller ID information during the silent period
after the first ring. This message indicates the presence of
noise on the line.

T

ELEPHONE

S

OLUTIONS

No dial tone

Check installation:

Make sure the base power cord connected to a
working outlet.

Make sure the telephone line cord connected to the base
unit and the wall jack.

Ensure the headset is correctly plugged into the
dialing pad.

The dialing pad may be out of range of the base. Move
closer to the base.

Disconnect the base from the wall jack and connect
another phone to the same jack. If there is no dial tone in
the second phone, the problem might be your wiring or
local service.

Make sure the battery is properly charged (12 hours).

Make sure the battery pack installed correctly.

Did the dialing pad beep when you pressed the TALK/
CALLBACK button? Did the display indicator turn on? The
battery may need to be charged.

Dial tone is OK, but can't dial out

Make sure the tone/pulse setting is programmed correctly.

Unit does not ring

Make sure the RINGER switch on the dialing pad is
turned to ON.

You may have too many extension phones on your line.
Try unplugging some phones.

See solutions for “No dial tone.”

You experience static, noise, or fading in and out

Change channels

The dialing pad may be out of range of the base. Move
closer to the base.

Relocate the base.

Charge battery.

Ensure the headset is correctly plugged into the
dialing pad.

Make sure base is not plugged into an outlet with another
household appliance.

Unit beeps

Place dialing pad in base for 20 seconds to reset the security
code. If that doesn’t work, charge battery for 12 hours.

Clean charging contacts on dialing pad and base with a
soft cotton cloth.

See solutions for “No dial tone.”

Replace the battery.

Memory Dialing

Did you program the memory location keys correctly?

Did you follow proper dialing sequence?

Make sure the tone/pulse setting is programmed correctly.

Did you reprogram numbers into memory after power
outage or battery replacement?

The CHARGE/IN USE indicator on the base flashes

Make sure the battery is installed correctly in dial pad.

Provided your phone company offers voice messaging
service and you subscribe to it, the CHARGE/IN USE
indicator on the base flashes when the phone is not in use
to indicate there is a message waiting. It stops flashing
after the message has been reviewed.

T

ELEPHONE

N

ETWORK

I

NFORMATION

Should your equipment cause trouble on your line which may
harm the telephone network, the telephone company, where
practicable, may notify you that temporary discontinuance of
service may be required. Where prior notice is not practicable
and the circumstances warrant such action, the telephone
company may temporarily discontinue service immediately.

The telephone company may make changes in its
communications facilities, equipment, operations or
procedures where such action is required in the operation of
its business. If these changes are expected to affect the use or
performance of your telephone equipment, the telephone
company will likely give you adequate notice to allow you to
maintain uninterrupted service.

Notice must be given to the telephone company upon
termination of your telephone from your line.

REN N

UMBER

On the bottom of this equipment is a label indicating, among
other information, the Ringer Equivalence Number (REN) for
the equipment.

The REN is useful in determining the number of devices you
may connect to your telephone line and still have all of these
devices ring when your telephone number is called. In most
(but not all) areas, the sum of the RENs of all devices
connected to one line should not exceed 5. To be certain of the
number of devices you may connect to your line as
determined by the REN, you should contact your local
telephone company.

S

ERVICE

ATLINKS Communications Canada, Inc., warrants to the
purchaser or gift recipient that if any manufacturing defect
becomes apparent in this product within 1 year from the
original date of purchase, it will be replaced free of charge,
including return transportation.

This warranty does not include damage to the product
resulting from accidents, misuse or leaking batteries.

Should your product not perform properly during the
warranty period, either:

1.

Return it to the selling dealer with proof of purchase for
replacement,

OR

2. Remove the batteries (where applicable), and pack product

complete with accessories in the original carton (or
equivalent).

— Mail prepaid (with proof of purchase) and insured to:

ATLINKS Communications Canada, Inc.
c/o Thomson multimedia Ltd.
6200 Edwards Boulevard
Mississauga, Ontario
Canada L5T 2V7

The provisions of this written warranty are in addition to and
not a modification of or subtraction from the statutory
warranties and other rights and remedies contained in any
applicable legislation, and to the extent that any such
provisions purport to disclaim, exclude or limit any such
statutory warranties and other rights and remedies, such
provisions shall be deemed to be amended to the extent
necessary to comply therewith.

If you are unable to find a qualified servicer for out of
warranty service, you may write to:

ATLINKS Communications Canada, Inc.
c/o Thomson Inc.
P.O. Box 0944
Indianapolis, Indiana, U.S.A., 46206-0944

Attach your sales receipt to this booklet for future reference.
This information is required if service is needed during the
warranty period.

PURCHASE DATE
_____________________________________________________________________

NAME OF STORE

_____________________________________________________________________

A

CCESSORY

I

NFORMATION

DESCRIPTION

MODEL NO.

PRICE*

Belt Clip

5- 2641

**

Headset

5- 2642

**

Replacement battery

5- 2522

**

Power Supply

5- 2639

**

Interchangeable color cover pack

(Red)

52643R

**

(Silver)

52643S

**

(Yellow)

52643Y

**

(Purple)

52643P

**

To place order, have your Visa, MasterCard, or
Discover Card ready
and call toll-free

1-800-338-0376

.

A shipping and handling fee will be charged upon
ordering.
We are required by law to collect appropriate sales tax
for each individual state, country,
and locality to which the merchandise is being sent.
Items are subject to availability.
*Prices are subject to change without notice.

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