Russound OB-R6G - Manual (Page 7)

7
Warranty & Repair
Warranty
All Russound Rock Speaker products have a Five (5) year Limited Warranty against defects in mate-
rials and workmanship. Proof of Purchase must accompany all claims. During the warranty period
Russound will replace any defective part and correct any defect in workmanship without charge for
either parts or labor.
Russound may replace returned speakers with a product of equal value and performance. In such
cases, some modifications to the mounting may be necessary and are not Russound’s
responsibility.
For this warranty to apply, the unit must be installed and used according to its written instructions.
If necessary, repairs must be performed by Russound. The unit must be returned to Russound at
the owner’s expense and with prior written permission. Accidental damage and shipping damage
are not considered defects, nor is damage resulting from abuse or from servicing performed by an
agency or person not specifically authorized in writing by Russound.
Russound sells products only through authorized Dealers and Distributors to ensure that customers
obtain proper support and service. Any Russound product purchased from an unauthorized dealer
or other source, including retailers, mail order sellers and online sellers will not be honored or serv-
iced under existing Russound warranty policy. Any sale of products by an unauthorized source or
other manner not authorized by Russound shall void the warranty on the applicable product.
Damage to or destruction of components due to application of excessive power voids the warranty
on those parts. In these cases, repairs will be made on the basis of the retail value of the parts and
labor. To return for repairs, the unit must be shipped to Russound at the owner’s expense, along
with a note explaining the nature of service required. Be sure to pack the speaker(s) in a corrugat-
ed container with at least 3 inches of resilient material to protect the unit from damage in transit.
This Warranty Does Not Cover:
• Damage caused by abuse, accident, misuse, negligence, or improper operation (installation).
• Products that have been altered or modified.
• Any product whose identifying number or decal, serial #, etc. has been altered, defaced or
removed.
• Normal wear and maintenance.
Due to our continual efforts to improve product quality as new technology and techniques become
available, Russound/FMP, Inc. reserves the right to revise speaker systems specifications without
notice.