Fault codes – Rinnai ES38 User Manual

Page 12

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12

Rinnai Corporation ES38 Manual

Fault

Codes

If there is a malfunction the appliance may shut down
as a safety precaution and display a fault code to
assist in diagnosing the problem. The fault code will
flash in the display on the control panel. When making
a service call, this code will assist with diagnosing the
fault.

You may be able to clear the fault code by turning the
heater off and then on again. If the fault code remains
or returns on the next operation, contact Rinnai or your
nearest service agent and arrange for a service call.

[1] Remove any obstructions. The flue needs to be kept clear to expel exhaust gases. If the appliance fails to

operate contact a qualified service agency.

[2] If the fusible link needs replacement, it must be done by a qualified service agency. In addition, the cause of

the overheat needs to be determined. The fusible link is a one use safety device that breaks to shut off the
appliance.

CODE DISPLAYED

FAULT

REMEDY

11 Ignition

Failure

Check that gas is turned ON.

Check that the vent termination is not

blocked.

Refer to the Restart Function explanation.

Service call if repeated.

14 Overheat

Clean filter.

Service call if repeated. [1]

16 Room

Overheat

Lower room temperature to less than 104°F

(40°C).

31

Room Temperature Sensor

Faulty

Service call.

32

33

Overheat Temperature Sensor

Faulty

Service call.

34

49 Sensor

Breakdown Service

call.

53 Sparker

Failure Service

call.

61

Combustion Fan Failure

Service call.

70

Faulty ON/OFF Switch

Service call.

71 Faulty

Solenoids Service

call.

72

Faulty Flame Rod

Service call.

73

Communication Error

Turn heater OFF, then ON again.

99 Flue

Block

Check around the flue terminal for blockage.

[2]

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