Troubleshooting – Radio Shack TAD-285 User Manual

Page 19

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19

TROUBLESHOOTING

We do not expect you to have any problems with your answering system, but if you
do, be sure you installed the tape correctly and turned on the system. If you still
have a problem, this chart might help. If not, take the answering system to your lo-
cal RadioShack store for assistance.

Problem

Cause

Solution

The answering sys-
tem does not answer
and record callers’
messages.

The system is turned off.

Turn on the answering sys-
tem by rotating

VOLUME

toward

HI

.

Record an outgoing mes-
sage.

The outgoing message
is not recorded.

Bad phone line connec-
tion.

Check and reconnect the
modular phone plug.

Check to see if the phone
works properly.

Be sure you have electrical
power.

The answering sys-
tem records a dial
tone, beeping, or the
operator’s voice
instead of the caller’s
message.

The caller hung up with-
out leaving a message
or without using the
maximum time, and
your phone company
does not send out CPC
(Calling Party Control)
signals.

If this happens often, dis-
cuss the problem with your
phone company.

The answering sys-
tem does not respond
to any button.

The answering system
has been turned on by
remote.

Turn on the answering sys-
tem by rotating

VOLUME

toward

HI

.

The answering system
is locked up.

Reset the answering sys-
tem by unplugging the AC
adapter from the AC outlet
then plugging it in again.

43-785.fm Page 19 Monday, August 16, 1999 7:54 AM

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