Riverstone Networks 9000 User Manual
Page 12
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Service and support
Default warranty
1 year on hardware, 90 days on software
Support Basic
One year - 7x24 phone. Includes e-service web access, software releases and
repair and return of hardware to be completed in 10 business days from receipt.
Support Plus
One year - 7x24 phone. Includes e-service web access, software releases and
advanced shipment for next business day arrival of replacement hardware.
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Check with Alcatel for availability
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