Troubleshooting – Ovation Software Ovation User Manual

Page 52

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Troubleshooting

Why doesn’t the Connection Manager window appear?

If the Connection Manager window does not appear, you may be using
software that is blocking pop up windows. Click the Connection Manager link
on the main window.

If the window still does not appear or you are not using pop up blocking
software, try one or more of the following suggestions.

Is JavaScript enabled for your browser?

Microsoft Internet Explorer 6 or later versions
• Select

Tools Internet Options

.

• Click

Internet

on the

Security

tab.

• Click

Custom Level …

.

• under

Scripting

click

Enable

.

• Click

OK

twice.

Netscape Navigator 6.2
• Select

Edit Settings

.

• Click

Extended

.

• Select

Enable JavaScript for Navigator

.

• Click

OK

.

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