Warranty/disclaimer, Return requests/inquiries – Omega DP6-MLPS1 User Manual

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WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a

period of 25 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month grace

period to the normal two (2) year product warranty to cover handling and shipping time. This ensures

that OMEGA’s customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service

Department will issue an Authorized Return (AR) number immediately upon phone or written request. Upon

examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge.

OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser, including but

not limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or

unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered

with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat,

moisture or vibration; improper specification; misapplication; misuse or other operating conditions outside

of OMEGA’s control. Components in which wear is not warranted, include but are not limited to contact

points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA

neither assumes responsibility for any omissions or errors nor assumes liability for any

damages that result from the use of its products in accordance with information provided by

OMEGA, either verbal or written. OMEGA warrants only that the parts manufactured by the

company will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR

REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR IMPLIED, EXCEPT THAT OF

TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF

LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of

OMEGA with respect to this order, whether based on contract, warranty, negligence,

indemnification, strict liability or otherwise, shall not exceed the purchase price of the

component upon which liability is based. In no event shall OMEGA be liable for consequential,

incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic

Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical

applications or used on humans. Should any Product(s) be used in or with any nuclear installation or activity,

medical application, used on humans, or misused in any way, OMEGA assumes no responsibility as set forth

in our basic WARRANTY/DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and

hold OMEGA harmless from any liability or damage whatsoever arising out of the use of the Product(s) in

such a manner.

RETURN REQUESTS/INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE

RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR)

NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING

DELAYS). The assigned AR number should then be marked on the outside of the return package and on any

correspondence.

The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent

breakage in transit.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our

customers the latest in technology and engineering.

OMEGA is a registered trademark of OMEGA ENGINEERING, INC.

© Copyright 2006 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,

reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the

prior written consent of OMEGA ENGINEERING, INC.

FOR WARRANTY RETURNS, please have the

following information available BEFORE

contacting OMEGA:

1. Purchase Order number under which the product

was PURCHASED,

2. Model and serial number of the product under

warranty, and

3. Repair instructions and/or specific problems

relative to the product.

FOR NON-WARRANTY REPAIRS, consult OMEGA

for current repair charges. Have the following

information available BEFORE contacting OMEGA:

1. Purchase Order number to cover the COST of the

repair,

2. Model and serial number of the product, and

3. Repair instructions and/or specific problems

relative to the product.

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