Troubleshooting – M-AUDIO Super DAC User Manual

Page 9

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TROUBLESHOOTING

Symptom:

When power is applied, there are no LED's lit on the Super

DAC's front panel.
Solution:

Make sure the correct power supply is properly plugged into

the unit and also into a live wall source or power strip. Also make sure the

unit’s Power button is pushed (and latched) in.

Symptom:

When the digital audio source changes sample rates, or I select

a different digital input using the Format button, the audio is muted for a short

period of time.
Solution:

This is normal as it takes a small amount of time for a digital

audio receiver to lock onto a digital audio source. In order to prevent spurious

noise, the Super DAC mutes its analog outputs until it sees a valid digital

signal for 200 milliseconds.

Symptom:

When applying a digital signal to the Super DAC, the DAC's

"Data Valid" LED lights erratically or not at all.
Solution:

The digital signal being input may be invalid or the digital

cable may be faulty.

Symptom:

Valid digital data is coming into the Super DAC (the D/A

Valid LED is lit), but there is no audible analog audio output.
Solution 1:

Check your analog output connections from the Super DAC.

Solution 2:

The digital data source may be sending valid data, but the data

could be static (non-changing or DC). Verify that digital source material is

actually valid.
Solution 3:

The digital data source may be sending valid data, but the data

could represent an extremely small waveform (one with very low volume) that

you are unable to hear.

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