Warranty/disclaimer, Return requests/inquires – Omega Engineering PX2670 User Manual

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WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of
13 months from date of purchase. OMEGA Warranty adds an additional one (1) month grace period to the normal one
(1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive maxi-
mum coverage on each product.

If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department
will issue an Authorized Return (AR) number immediately upon phone or written request. Upon examination by
OMEGA, if the unit is found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does
not apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper
interfacing, operation outside of design limits, improper repair, or unauthorized modification. This WARRANTY is
VOID if the unit shows evidence of having been tampered with or shows evidence of having been damaged as a result
of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other
operating conditions outside of OMEGA’s’s control. Components which wear are not warranted, including but not
limited to contact points, fuses , and triacs.

OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes respon-
sibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in
accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the parts
manufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSO EVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE,
AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.

LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive, and the total liability of
OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnification, strict liability or
otherwise, shall not exceed the purchase price of the component upon which liability is based. In no event shall
OMEGA be liable for consequential, incidental or special damages.

CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Compo-
nent” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or
used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application,
used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/
DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any
liability or damage whatsoever arising out of the use of the Product(s) in such a manner.

RETURN REQUESTS/INQUIRES

Direct all warranty and repair requests/inquires to the OMEGA Customer Service Department. BEFORE RETURN-
ING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUM-
BER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS).
The assigned AR number should then be marked on the outside of the return package and on any correspondence. The
purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.

FOR WARRANTY RETURNS,
please have the following information available
BEFORE contacting OMEGA:

1.

Purchase Order number under which the
product was PURCHASED,

2.

Model and serial number of the product
under warranty, and

3.

Repair instructions and/or specific
problems relative to the product.

FOR NON-WARRANTY REPAIRS, consult
OMEGA for current repair charges. Have the
following information available BEFORE
contacting OMEGA:

1.

Purchase Order number to cover the COST
of the repair,

2.

Model and serial number of the product, and

3.

Repair instructions and/or specific
problems relative to the product.

OMEGA’s policy is to make running changes, not model changes. This affords our customers the latest in technology and
engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.

Copyright 1999 OMEGA ENGINEERING INC. All rights reserved. This document may not be copied, photocopied,

reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior
written consent of OMEGA ENGINEERING, INC.

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