Omega Vehicle Security OMG-ULTRACOMM2-PCI RS-232 - Manual (Page 20)

Appendix B - How To Get Assistance
Omega Engineering OMG-ULTRA COMM+2.PCI Page 16
Appendix B - How To Get Assistance
Please refer to Appendix A - Troubleshooting prior to calling Technical Support.
1. Read this manual thoroughly before attempting to install the
adapter in your system.
2. When calling for technical assistance, please have your user
manual and current adapter settings. If possible, please have the
adapter installed in a computer ready to run diagnostics.
RETURN AUTHORIZATION MUST BE OBTAINED FROM OMEGA
ENGINEERING BEFORE RETURNED MERCHANDISE WILL BE ACCEPTED.
AUTHORIZATION CAN BE OBTAINED BY CALLING OMEGA
ENGINEERING AND REQUESTING A RETURN MERCHANDISE
AUTHORIZATION (RMA) NUMBER.