Omega Vehicle Security CCT-05 Series - Manual (Page 13)

WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and
workmanship for a period of 13 months from date of purchase. OMEGA Warranty adds an
additional one (1) month grace period to the normal one (1) year product warranty to
cover handling and shipping time. This ensures that OMEGA’s customers receive
maximum coverage on each product.
If the unit should malfunction, it must be returned to the factory for evaluation. OMEGA’s
Customer Service Department will issue an Authorized Return (AR) number immediately
upon phone or written request. Upon examination by OMEGA, if the unit is found to be
defective it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply
to defects resulting from any action of the purchaser, including but not limited to
mishandling, improper interfacing, operation outside of design limits, improper repair, or
unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having
been tampered with or shows evidence of being damaged as a result of excessive corrosion;
or current, heat, moisture or vibration; improper specification; misapplication; misuse or
other operating conditions outside of OMEGA’s control. Components which wear are not
warranted, including but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes
liability for any damages that result from the use of its products in accordance with
information provided by OMEGA, either verbal or written. OMEGA warrants only that
the parts manufactured by it will be as specified and free of defects. OMEGA MAKES
NO OTHER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER,
EXPRESSED OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES
INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The
remedies of purchaser set forth herein are exclusive and the total liability of OMEGA
with respect to this order, whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of the
component upon which liability is based. In no event shall OMEGA be liable for
consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1)
as a “Basic Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or
activity; or (2) in medical applications or used on humans. Should any Product(s) be used in
or with any nuclear installation or activity, medical application, used on humans, or misused
in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY /
DISCLAIMER language, and additionally, purchaser will indemnify OMEGA and hold OMEGA
harmless from any liability or damage whatsoever arising out of the use of the Product(s) in
such a manner.
RETURN REQUESTS / INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service
Department. BEFORE RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST
OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE
DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number
should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging
to prevent breakage in transit.
FOR WARRANTY RETURNS, please have
the following information available BEFORE
contacting OMEGA:
1. P.O. number under which the product
was PURCHASED,
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific
problems relative to the product.
FOR NON-WARRANTY REPAIRS, consult
OMEGA for current repair charges. Have
the following information available
BEFORE contacting OMEGA:
1. P.O. number to cover the COST
of the repair,
2. Model and serial number of product, and
3. Repair instructions and/or specific
problems relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible.
This affords our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 1996 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied,
photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or
in part, without prior written consent of OMEGA ENGINEERING, INC.
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