17 guarantee, Warranty (australia), Customer support – Oricom Secure 300 User Manual

Page 19

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17

GUARANTEE

Warranty (Australia)

(a) Warranty Oricom International Pty Ltd (Oricom) warrants that

the product is free from defects in materials and workmanship

for a period of 12 months effective from the date of purchase.

This warranty in no way affects your statutory warranty under

the Trade Practices Act 1974 or any other similar legislation. It

is important that you read the Warranty Card as it contains full

and additional details of the warranty, limitation of warranty

and conditions for receiving the warranty services during the

warranty period. The Warranty Card is located in the package.

(b) Exclusion and limitation of liability. Oricom will not be in

breach of a warranty or condition expressly stated in this User

Guide or the Warranty Card or implied by the Trade Practices

Act and excludes any liability arising under any statutory or

common law for damages or any other remedy if the damage

occurs as a result of:

(i) Failure by you to follow the instructions in the User Guide

for the installation and proper functioning of the product;

(ii) Negligence on your part or misuse by you of the product;
(iii) Any un-controlled external cause to the product not

functioning including but not limited to electricity failure,

lighting, over voltage;

(iv) Non adherence by you to the warnings in the User Guide

and the User Guide generally; and

(v) Modification to the product or services carried out to the

product by anyone other than Oricom or on Oricom's

behalf.

Oricom will not be liable for consequential losses including loss of

profits arising from a cause of action in contract, tort or any other

statutory or common law (except where a statute or any law prohibits

this exclusion). The warranty does not extend to damage caused by

misuse, negligence, excessive voltage or lightning. This warranty in

no way affects your statutory rights. Full details of the warranty are

contained in the enclosed warranty card.

Customer Support

If you feel this product is not working correctly please consult

the user guide and ensure that you are using the product in

accordance with the instructions.
To order spare parts additional parent units, replacement parts

and in case of any technical issues you may have with this

product please consult our website for further information or send

us an email for a prompt response to your enquiry.
In the unlikely event of a fault developing, please contact us

for assistance. If the product is then found to be faulty you will

be asked to return it directly to us with a copy of the purchase

receipt.

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