Troubleshooting guide 22 – Osburn Stoves by SB I HYBRID-45 MF User Manual

Page 22

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STOVE STOPS FEEDING PELLETS AND

APPEARS ON THE CONTROL BOARD

Possible Causes: Possible

Remedies:


1. The L-250 automatic high temperature switch has tripped.


The L-250 automatic high temperature switch is located on the
auger housing and will send a signal to the control board if the auger
housing overheats. Wait until the stove cools down. YOU NEED
TO INSPECT YOUR UNIT AT THIS POINT. There might be a
problem with another component or the installation, causing the
stove to overheat. Reset the stove and start it. Call a technician if
you get this code again.


STOVE STOPS FEEDING PELLETS AND

APPEARS ON THE CONTROL BOARD

Possible Causes: Possible

Remedies:



1. The hopper lid has stayed open for more than 3 minutes


As a security measure, the auger will stop turning and feeding
pellets as soon as the hopper lid opens. It will resume normal
operation as soon as the hopper lid is closed. However, if the
hopper lid stays open for more than 3 minutes, the unit will stop and
a code “d” will appear on the control board. Close the hopper lid.
Reset the unit and start it again.


SMOKE SMELL COMING BACK INTO THE HOME

Possible Causes: Possible

Remedies:


1. There is a leak in the vent pipe system.

Inspect all vent pipe connections. Make sure they are sealed with
RTV silicone that has a temperature rating on 500

o

F or higher. Also,

seal joints with UL-181-AP foil tape.


2.

The gasket on the combustion/exhaust blower housing has

gone bad.

Inspect the gasket on the combustion/exhaust blower housing to
make sure it is in good shape.


AUGER MOTOR STOP FEEDING PELLETS AND COMES BACK ON

Possible Causes: Possible

Remedies:


1. The auger motor is overheating and tripping the internal

temperature shutoff (thermal protector).


Start by emptying the hopper. Then, remove the auger motor by
removing the screws holding the motor to the auger shaft. Remove
the plate located on the stove body, at the bottom of the gear motor,
to allow the motor to slide out of the stove body. Once, the motor is
out, remove the four screws on the steel plate holding the auger
shaft to the auger housing. Then, rotate the bottom end of the auger
shaft down towards you until you can pull the shaft down out of the
stove. After you have removed the shaft, inspect it for bent flights,
burrs, or broken welds. Remove any foreign material that might
have caused the jam. Also, check the auger housing for signs of
damage such as burrs, rough spots, or grooves cut into the metal
that could have caused a jam. Clean the auger housing thoroughly
to remove all pellet dust.


TROUBLESHOOTING GUIDE

22

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