28 troubleshooting guide – Oricom ECO90 User Manual

Page 30

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28

TROUBLESHOOTING GUIDE

Problem

Possible cause(s)

Solution(s)

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1. Interference from nearby electrical appliance.
2. Base unit is installed in a room with thick walls.
3. The handset is too far from the base unit.


filter (not supplied).

1. Try a different connection point, one that is away from other

electrical appliances.



EXTENSION leads.



between wall plate and your phone.

#ALLER

Service not activated.

#HECK

Phone does not ring when
a call comes in.

1. The ringer is off.
2. Too many phones are sharing the same phone

line.

3. Base unit not plugged in.

1. Turn ON the ringer.


Keypad does not work.

Keypad may be locked.

UNLOCK the keypad.

Busy tone + in use light on.

1. Other handset may still be connected.
2. Check power supply connection.



Handset registration fails
continuously.

The base memory may be full.

$ELETE

#ANNOT

2nd call service can be activated.

Check with your service provider. Check the recall selection is
correct.

Note:
If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing batteries
FROM

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