Ovation Software Label Printer User Manual
Page 44
Troubleshooting
36
Ovation
2
Printer fails to turn on
•
A fuse may be blown, call for service.
•
Faulty AC cord.
•
A bad power switch may exist on the printer, call for service.
•
A faulty AC wall outlet.
Label advances 1-2 inches before a fault indication
•
The ribbon is installed incorrectly. Make sure that the dull
side (side with ink) is facing the paper.
•
A bad ribbon/paper combination is resulting in an insufficient
amount of friction between paper and ribbon. Ensure that the
correct type of ribbon is being used.
Label advances 12 inches before a fault indication
•
The media sensor or media sensor circuitry may be defective,
call for service.
The labels start to print on an angle and the top-of-form is not
able to be sensed, (improper tracking of media)
commonly
seen when switching between various widths of stock.
•
The media is not loaded properly, see Section 1.6. When
loading media be certain that the media hub and media guide
are against the media.