Troubleshooting – Oricom M2400 User Manual

Page 18

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PIN for registration & deregistration: 0000
Answer machine: On
Base audio volume:

4

Call screening: On
Message alert: On
Greeting (OGM): Default
ICM/Memo: Empty
Time: Monday midnight
Ring Delay: Time saver
Security PIN for Answering System remote access: 000

* Settings not listed here are not affected by resetting.

TROUBLESHOOTING

Are you having trouble with your phone? Here are some of the most
common problems and solutions.

Problems

Solutions

The phone does not work
at all

• Make sure that adaptor and phone cord are

connected properly.

• Check that the batteries are fully charged

and installed properly.

• This phone does not work during power

failure.

The phone does not ring

• Make sure the adaptor and the phone cord

are connected properly.

• Move the handset closer to the base unit.

• Make sure the handset (or base) ringer has

not been accidentily turned off.

There is no dial tone

• Check that the phone cord is connected

properly.

• Check the handset is fully charged.

• Move the handset closer to the base unit.

• Try removing batteries from all handsets.

And disconnecting power on base. Leave for
2 minutes and replace batteries and restore
power to base.

• Try a corded phone in same telephone

socket and check for dial tone.

CID does not work
properly

• Check with your local phone company that

you have the required services on your line.

• Let the phone ring at least once before

answering.

The CID Call waiting call
cannot be answered

• Check with your Network operator to ensure

you have the service. Ensure the correct
recall duration is set.

Base charge light does
not work

• Make sure the handset is making contact in

the cradle.

The empty battery icon
appears soon after the
batteries are charged

• Replace the batteries with new ones.

The answering machine
does not record calls.

• Make sure the answering machine is

connected to the power adaptor, and the
power adaptor is plugged into mains supply
which is switched on.

• Check to see if the answering machine is

full. If so, delete some or all of the
messages.

• Try switching off the power at the main

socket, and then turn it on again after 15
minutes.

Unable to record a memo

• Check to see if there is already a memo. If

so, delete the old one.

• Check to see if the answering machine is

full. If so, delete some or all messages.

Unable to perform remote
operation

• Make sure you entered the correct security

code.

• Use only a touch-tone phone.





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