Uusa sa, Warranty/disclaimer, Return requests / inquiries – Omega Speaker Systems HH-23A User Manual

Page 27

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WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a
period of 37 months from date of purchase. OMEGA Warranty adds an additional one (1) month grace
period to the normal three (3) year product warranty to cover handling and shipping time. This
ensures that OMEGA’s customers receive maximum coverage on each product.

If the unit should malfunction, it must be returned to the factory for evaluation. OMEGA’s
Customer Service Department will issue an Authorized Return (AR) number immediately upon
phone or written request. Upon examination by OMEGA, if the unit is found to be defective it will
be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting
from any action of the purchaser, including but not limited to mishandling, improper interfacing,
operation outside of design limits, improper repair, or unauthorized modification. This
WARRANTY is VOID if the unit shows evidence of having been tampered with or shows evidence of
being damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper
specification; misapplication; misuse or other operating conditions outside of OMEGA’s control.
Components which wear are not warranted, including but not limited to contact points, fuses, and
triacs.

OMEGA is pleased to offer suggestions on the use of its various products. However,
OMEGA neither assumes responsibility for any omissions or errors nor assumes liability
for any damages that result from the use of its products in accordance with informa-
tion provided by OMEGA, either verbal or written. OMEGA warrants only that the parts
manufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER
WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESSED OR
IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth
herein are exclusive and the total liability of OMEGA with respect to this order,
whether based on contract, warranty, negligence, indemnification, strict liability or
otherwise, shall not exceed the purchase price of the component upon which liability is
based. In no event shall OMEGA be liable for consequential, incidental or special dam-
ages.

CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Component” under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical
applications or used on humans. Should any Product(s) be used in or with any nuclear installation or
activity, medical application, used on humans, or misused in any way, OMEGA assumes no
responsibility as set forth in our basic WARRANTY/ DISCLAIMER language, and additionally, purchaser
will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out
of the use of the Product(s) in such a manner.

RETURN REQUESTS / INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN
(AR) NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID
PROCESSING DELAYS). The assigned AR number should then be marked on the outside of the return
package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent
breakage in transit.
FOR WARRANTY RETURNS, please have the fol-
lowing information available BEFORE
contacting OMEGA:
1. P.O. number under which the product was

PURCHASED,

2. Model and serial number of the product under

warranty, and

3. Repair instructions and/or specific

problems relative to the product.

FOR NON-WARRANTY REPAIRS, consult OMEGA
for current repair charges. Have the following
information available BEFORE
contacting OMEGA:
1. P.O. number to cover the COST

of the repair,

2. Model and serial number of product, and
3. Repair instructions and/or specific problems

relative to the product.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible.
This affords our customers the latest in technology and engineering.

OMEGA is a registered trademark of OMEGA ENGINEERING, INC.

© Copyright 1996 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, reproduced,
translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of
OMEGA ENGINEERING, INC.

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USA

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