Warranty/disclaimer, Return requests / inquiries – Omega TT300 User Manual

Page 3

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WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13 months

from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month grace period to the normal one (1) year

product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive maximum

coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue

an Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is

found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting

from any action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design

limits, improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tam-

pered with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or vibra-

tion; improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control. Components

which wear are not warranted, including but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes respon-

sibility for any omissions or errors nor assumes liability for any damages that result from the use of its products in

accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the parts man-

ufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR REPRESENTA-

TIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED

WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are exclusive, and

the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence, indemnifica-

tion, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability is based.

In no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component” under

10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on humans. Should

any Product(s) be used in or with any nuclear installation or activity, medical application, used on humans, or misused in any

way, OMEGA assumes no responsibility as set forth in our basic WARRANTY / DISCLAIMER language, and, additionally,

purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage whatsoever arising out of the use

of the Product(s) in such a manner.

RETURN REQUESTS / INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING ANY

PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S

CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then

be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in transit.

FOR WARRANTY RETURNS, please have the following

information available BEFORE contacting OMEGA:
1. Purchase Order number under which the product was

PURCHASED,

2. Model and serial number of the product under warran-

ty, and

3. Repair instructions and/or specific problems relative to

the product.

FOR NON-WARRANTY REPAIRS, consult OMEGA for cur-

rent repair charges. Have the following information avail-

able BEFORE contacting OMEGA:
1. Purchase Order number to cover the COST of the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or specific problems relative to

the product.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our customers the latest in tech-

nology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2002 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, reproduced, translated, or reduced

to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA ENGINEERING, INC.

5.

A clean piece of PTFE should now be placed over the gauge. A thin piece 1/8" to 1/4" of silicon rubber and metal

back plate should be placed over the PTFE and a pressure of 15-50 psi applied, using spring clamps or

deadweight. The rubber pad will ensure uniform distribution of the clamping pressure.

6.

The clamped installation should be heated slowly to cure temperature at approximately 10 degrees Celsius per

minute and cured as detailed in the Curing Cycle.

7.

If post curing is required the clamps should be removed from the gauge installation and post cured at 30 degrees

Celsius above maximum temperature or curing temperature, whichever is greater, for 2 hours.

CURING CYCLE: (MINIMUM)

TEMPERATURE

TIME

100

°C

3

Hours

125

°C

2

Hours

150

°C

1

Hour

Recommended Cycle: 2 hours @ 150

°C

If the above instructions have been followed, high quality results, with high stability and low hysteresis should be found.

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