Troubleshooting, Warning – Thermador KBURT3665E User Manual

Page 12

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8. Take out all removable parts, wrap them well, and tape them

together so they don’t shift and rattle during the move.

9. Depending on the model, raise the front of the refrigerator so

it rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See the “Level Refrigerator” section in the
Installation Instructions.

10. Tape the doors closed and tape the power cord to the

refrigerator cabinet.

When you get to your new home, put everything back and refer to
the Installation Instructions for preparation instructions. Also, if
your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Your refrigerator will not operate

Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.

Has a household fuse or circuit breaker tripped? Replace
the fuse or reset the circuit breaker.

Is the refrigerator or freezer control turned to the OFF
position?
See “Using the Control(s).”

Is the refrigerator defrosting? Recheck to see if the
refrigerator is operating in 30 minutes. Your refrigerator will
regularly run an automatic defrost cycle.

Is the refrigerator not cooling? For models with digital
controls, turn the unit OFF then ON again to reset. See “Using
the Control(s).” If this does not correct the problem, call for
service.

The lights do not work

Is the refrigerator in “Holiday?” See “Holiday” feature.

Is a light bulb loose in the socket or burned out? See
“Changing the Light Bulb(s).”

Has the door been open more than 10 minutes? When the
door is held open for more than 10 minutes the interior lights
will shut off.

The motor seems to run too much

Is the room temperature hotter than normal? The motor
will run longer under warm conditions. At normal room
temperatures, expect your motor to run about 80% of the
time. Under warmer conditions, it will run even more.

Has a large amount of food just been added to the
refrigerator?
Adding a large amount of food warms the
refrigerator. The motor normally will run longer to cool the
refrigerator back down.

Are the doors opened often? The motor will run longer
when this occurs. Conserve energy by getting all items out at
one time, keeping food organized, and closing the door as
soon as possible.

Are the controls not set correctly for the surrounding
conditions?
See “Using the Control(s).”

Are the doors not closed completely? Close the doors
firmly. If they do not close completely, see “The doors will not
close completely” later in this section.

Are the door gaskets not sealed all the way around?
Contact a technician or other qualified person.

NOTE: Your new refrigerator will run longer than your old one
due to its high-efficiency motor.

The refrigerator seems to make too much noise

The sounds may be normal for your refrigerator. See
“Normal Sounds.”

The ice maker is not producing ice or not enough ice

Has the ice maker just been installed? The ice bin holds
14 to 17 lbs (6.4 to 7.7 kg) of ice. The ice bin can take three to
four days to completely fill, if no ice is used during this time.

Is the freezer temperature cold enough to produce ice?
Wait 24 hours after ice maker hookup for ice production. See
“Using the Control(s).”

Is the ice maker wire shutoff arm in the OFF (wire shutoff
arm up) position (on some models)?
Lower wire shutoff arm
to the ON (wire shutoff arm down) position. See “Ice Maker
and Storage Bin.”

Is the water line shutoff valve to the refrigerator not
turned on?
Turn on the water valve. See “Connect Water Line
to Refrigerator” in the Installation Instructions.

Is an ice cube jammed in the ice maker ejector arm?
Remove the ice from the ejector arm with a plastic utensil.
See “Ice Maker and Storage Bin.”

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death,
fire, or electrical shock.

WARNING

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