Toshiba IK-1000 User Manual

Toshiba Cameras

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LIMITED WARRANTY

CCD SECURITY CAMERA

The Imaging System Division ("ISD") of Toshiba America Information Systems, Inc. makes the
following limited warranties with regard to this CCD Camera Model ("Product"):

IK-1000

These limited warranties extend to the Original End-User ("You[r]").

One (1) Year Limited Warranty of Labor and Parts ISD warrants that this Product will perform in
accordance with specifications for a period of one (1) years from the date of purchase by the
Original End-User. During this one (1) year period, ISD will repair or replace the Product, if it does
not perform as warranted. In order to take advantage of this Limited Warranty. You must: (a) call
(877) 855-1349 to receive a RMA number: and (b) pay all transportation and insurance charges for
shipment of the Product to the ASP or Toshiba Exchange Center. ISD reserves the right to
substitute factory refurbished parts in place of those in need of repair.

Instruction Manual (Owner's Manual): You should read the Instruction Manual (Owner's Manual)
thoroughly before operating this Product. Before seeking warranty service, you should check the
troubleshooting guide in the Instruction Manual (Owner's Manual) and follow the instructions to
correct the problem.

How to Obtain Warranty Service Step-by-step Procedures: To obtain warranty service. You
should:
1. Contact Toshiba at (877) 855-1349 to first verify operation or installation assistance. (877) 855-
1FIX
2. If technical support determines that the unit is defective, an RMA will be issued with return
instructions for repair.
3. Securely pack the Product in the original carton and external shipping pack, include a letter
explaining the problem with a copy of the bill of sale or proof of purchase.
4. Prepay all transportation and insurance costs.

Your Responsibilities: This Limited Warranty is subject to the following conditions:
1. You must provide the bill of sale or proof of purchase at the time that warranty service is required.
2. You must notify (877) 855 1349 within (30) days after you discover that the product does not
perform in accordance with specifications during the Limited Warranty period.
3. You must pack the Product in its original carton using the original packing material. Then insert
the original carton containing the Product into another carton with additional packing material before
shipping the Product to an ASP or Toshiba Exchange Center.

DISCLAIMERS: ALL OTHER EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. SOME STATES DO NOT ALLOW THE
EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS. SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

IF THIS PRODUCT IS NOT IN GOOD WORKING ORDER AS WARRANTED ABOVE, YOUR
SOLE AND EXCLUSIVE REMEDY SHALL BE THE REPAIR OF REPLACEMENT OF THE
PRODUCT. IN NO EVENT WILL ISD OR ITS PARENT COMPANY OR ANY ASP BE LIABLE TO

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