Tungsten Affinity E2 - Manual (Page 8)

Troubleshooting
Support information is also available at www.palmOne.com/intl/support
Your handheld does not turn on, or does not respond when you tap it
1. Try turning it on by pressing one of the quick buttons on the front panel.
2. Do a soft reset. Use the stylus to gently press the reset button inside the hole
on the back of the handheld.
3. Make sure the AC charger is fully connected to the handheld and to a working
outlet. Charge for another three full hours.
Palm Desktop Installer does not start when you put the CD into the drive
Windows:
1. Click the Start button and select Run.
2. Click Browse to locate the drive that contains the CD that came with your
Tungsten E2 handheld.
3. Double-click autorun.exe on the CD.
Mac:
1. Double-click the CD icon on the Mac desktop.
2. Double-click palmOneDesktop.pkg.