Answerer – Technicolor - Thomson 29870 Series User Manual
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22
A
NSWERER
Problem
Explanation/Solution
Doesn’t answer, or answers on 10th ring.
• Make sure answerer is turned on.
• Memory is full, erase some messages.
• Check AC power and phone line connections.
Incoming messages are incomplete.
• Was an extension phone picked up?
• The caller left a message that is longer than the
message length you set during setup.
• Memory is full.
Won’t respond to remote commands.
• Must use touch-tone phone.
• Must enter correct security code.
• Did unit hang up? If you take no action for a
period of time, it automatically hangs up.
Answerer doesn't work.
• Unplug power cord from the electrical outlet
and plug it back in to reset the answerer.
NOTE:
If the battery is not installed, this next step
will erase all your messages and return the unit to
the default settings.
• If that doesn’t work, unplug the power cord
from the back of the unit and plug it back in.
This is a complete reset.
Can't hear messages.
• Adjust volume control.
Unit announces
“Battery Low”.
• Install a new 9-volt alkaline battery.
Can't restart message.
• You must play message for at least 5 seconds
before pressing REVIEW button.