TransAct Technologies ITHACA 80PLUS - Manual (Page 13)

About the Series 80PLUS Printer
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All TransAct PCOS (personal computer, point-of-sale) Series 80PLUS Printers
come with a standard 24-month warranty covering both parts and labor that
starts upon shipment from the factory. An optional warranty, covering both
parts and labor for an additional 12 months, may be purchased separately.
For more information concerning the warranty options, please contact your
dealer or the Sales Department at TransAct’s Ithaca facility. See “Contacting
TransAct’s Ithaca facility” on page 2.
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TransAct has a full service organization to meet your printer service and
repair requirements. If your printer needs service, please directly contact the
Technical Support Department for a return authorization. See “Contacting
TransAct’s Ithaca facility” on page 2.
TransAct offers the following service programs to meet your needs:
♦ Extended Warranties
♦ Depot Repairs
♦ Maintenance Contracts
♦ Internet Support