Roubleshooting, Uide – Top Innovations CF-952 User Manual

Page 10

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T

ROUBLESHOOTING

G

UIDE

PROBLEM POSSIBLE REASONS POSSIBLE SOLUTIONS

ThunderVac will
not operate.

- Power cord may not be
firmly plugged into outlet.
- No power coming from
outlet.

- Unit may be in need of
service.

- Firmly replace power cord
into wall outlet.
- Check fuse or breaker.
Please note they may need
replacement.
- Contact qualified and
licensed service personnel.

Dust escapes
from
ThunderVac.

- Dust Tank improperly
installed.
- Dust Tank is full.

- Hose improperly installed.

- Replace Dust Tank so that it
firmly snaps into place.
- Empty Dust Tank.

- Review instructions for
proper Hose attachment.

ThunderVac has
no suction or very
weak suction.

- Dust Tank is improperly
installed.
- Dust Tank is full.

- One or more filters are
clogged.

- Hose or nozzle passage is
clogged.

- Replace Dust Tank so that it
firmly snaps into place.
- Empty Dust Tank.

- Clean and rinse filter/filters
with cool or lukewarm water,
or replace filters*.
- Turn unit off and unplug
from wall outlet. Check for
possible obstruction in Intake
Hole and/or accessories.

* See ordering insert included with this manual for information on obtaining replacement filters.

Flexible Hose and
accessories do not
lift dust.

- Dust Tank is full.

- One or more filters are
clogged.

- Hose or Intake Hole is
clogged.

- Empty Dust Tank.

- Clean and rinse filter/filters
with cool or lukewarm water,
or replace filters*.
- Turn unit off and unplug
from wall outlet. Check for
possible obstruction in Intake
Hole and/or accessories.

BEFORE RETURNING ANY PRODUCT THAT IS DEFECTIVE:

1.

Read all instructions in this manual.

2.

Read Troubleshooting Guide above.

3.

Contact our Customer Service at (800) 711-6617 ext. 102/130

NOTE: To ensure prompt and accurate service, call for a Return Authorization Number before
returning any unit to Top Innovations, Inc. Failure to obtain a Return Authorization Number will
cause a delay in both warranty and out-of-warranty service requests.

10

Top Innovations, Inc.

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