TERK Technologies XMDPIO110 - Manual (Page 6)

10
Troubleshooting
When problems occur with your XMDirect system, a message
appears on the display. Refer to the information below to identify
the problem, then take the suggested corrective action.
ANTENNA
The XM antenna is not connected.
• Check whether the XM antenna cable is attached securely.
A short-circuit occurring in the antenna or the surrounding antenna
cable.
• Make sure that there is nothing unusual with the antenna or
antenna cable. Turn the ignition off and then on.
UPDATING
Radio is being updated with latest encryption code.
• Wait until the encryption code updates. Channels 00 and 01
should function normally.
NOSIGNL
XM signal is being blocked from reaching the XM antenna.
• The message should disappear as soon as you move out of an
obstructed area such as an indoor garage. If the problem
persists, make sure your antenna is mounted outside and on
top of the car with a clear view of the sky.
LOADING
Unit is acquiring audio or program information.
• Wait until the unit has received the information.
OFF AIR
The channel currently selected has stopped broadcasting.
• Automatically switches to valid channel. No action needed.
– – – –
There is no artist name/feature, song/program title, or channel
category associated with the channel at that time.
• No action needed.
Other Symptoms
Should any problem persist after you have made the following
checks, call TERK for help at 1-800-942-TERK (8375) on any
business day, between 9 A.M. and 5:30P.M., EST and ask for
Technical Support.
Smart Digit
al Adapt
er
9
XM Satellite Radio Operation
(continued)
Selecting the channel in the channel category
Channels are organized into various program categories, e.g. Rock,
Classic, Jazz. You can search between different categories, and then
search among channels within each channel category.
1. Select the channel category select mode. (Refer to “Switching the
channel select mode” section on page 8.)
2. Press BAND to return to the XM display.
3. Press or to select the desired channel category.
Once you select a channel category, the unit searches for channels
in that category. During search, the channel category doesn’t
immediately change even if you press the button. To successively
change the channel category, continue pressing the button.
4. Press or to select the desired channel in the selected
channel category.
Note: If you select a channel of another category by channel recall,
etc., during steps 3 and 4, the category selected in step 3 still
remains in memory. If you press or , the channel number
moves up or down in the category selected in step 3 regardless of
the category of the present channel.
Display the ID code (Radio ID)
Each XM tuner is identified with a unique Radio ID. You will need the
Radio ID when activating XM service or when reporting a problem.
• During XM Satellite Radio reception press or to select
the channel number zero (CH 00).
Channel category select mode
RADIO ID is provided as a channel category for displaying the ID code.
• Press or to select the RADIO ID from channel category.
Notes: Display of the ID code repeats displaying RADIO ID and the ID
code one after the other.
Smart Digit
al Adapt
er