Transferring and handling content, Messaging, Internet – Tannoy STICK MICRO W995 User Manual

Page 2: Troubleshooting, More features, Legal information, Handling content in the phone, Sending content to another phone, Using a usb cable, Transferring content to and from a computer

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3 To stop recording, press

fully down. The video clip

is automatically saved.

To view photos

1 Activate the camera and press the navigation key to scroll

to .

2 Scroll through the photos.

To view video clips

1 Activate the camera and press the navigation key to scroll

to .

2 Scroll to a video clip and press the center selection key.

To change settings

• Activate the camera and select .

To view information about settings

• Scroll to a setting and select .

Transferring and handling

content

You can transfer and handle content such as pictures and

music.

You are not allowed to exchange some copyright-

protected material. identifies a protected item.

Handling content in the phone

You can use File manager to handle content saved in the

phone memory or on a memory card. Tabs and icons in File

manager show where the content is saved. If the memory

is full, delete some content to create space.

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To move items between the phone memory and the

memory card

1 Select Menu > Organizer > File manager.

2 Find an item and select Options > Manage file >

Move.

3 Select Memory card or Phone.

4 Scroll to a folder and select Open.

5 Select Paste.

Sending content to another phone

You can send content, for example, in messages or using

Bluetooth™ wireless technology.

To send content

1 Scroll to an item and select Options > Send.

2 Select a transfer method.

Make sure the receiving device supports the transfer

method you select.

Using a USB cable

You can connect your phone to a computer with a USB

cable to synchronize, transfer and back up phone content

and use your phone as a modem. For more information, go

to www.sonyericsson.com/support to read Feature guides.

You may have to purchase a USB cable separately.

Before using a USB cable

See Required operating systems on page 25.

Only use a USB cable supported by your phone. Do

not remove the USB cable from your phone or

computer during transfer as this may corrupt the

memory card or the phone memory.

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To disconnect the USB cable safely

1 Computer: Close any software that you are using with

your phone.

2 Disconnect the USB cable.

Drag and drop content

You can drag and drop content between your phone, a

memory card and a computer in Microsoft Windows

Explorer.

To drag and drop content

1 Connect your phone to a computer using a USB cable.

2 Phone: Select Media transfer. The phone will remain

activated during file transfer.

3 Computer: Wait until the phone memory and memory

card appear as external disks in Windows Explorer.

4 Drag and drop selected files between the phone and the

computer.

Transferring content to and from a

computer

You can use Media Go™ to transfer media content between

your phone and a computer.

Media Go™ is available for download at
www.sonyericsson.com/support.

When using Media Go™ to transfer video clips to your
phone, the video clips are automatically transcoded for
best viewing experience. If you transfer video clips
using another program than Media Go™, we
recommend that you select H.264 Baseline profile
video, up to QVGA at 30 fps, VBR 384 kbps (max 768

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kps) with AAC+ audio at 128 kbps (max 255 kbps), 48
kHz and stereo audio in mp4 file format.

Required operating systems

You need one of these operating systems to use Sony

Ericsson PC software:

• Microsoft® Windows Vista™

• Microsoft® Windows XP, Service Pack 2 or higher

To download Media Go™

1 Computer: In your Internet browser, go to

www.sonyericsson.com/support.

2 Select a region and country.

3 Select Software downloads.

4 Select a phone from the list.

5 Select Read more and download under Media Go™.

6 Select Download now and save the file to your computer.

Remember where you save the file.

To install Media Go™ from the downloaded file

1 Locate the downloaded Media Go™ file on the computer.

2 Double-click the file and follow the instructions.

To transfer content using Media Go™

Do not remove the USB cable from your phone or

computer during transfer, as this may corrupt the

memory card or the phone memory.

1 Connect the phone to a computer with a USB cable

supported by your phone.

2 Computer: Select Start/Programs/Sony/Media Go™.

3 Phone: Select Media transfer.

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4 Computer: Select Transfer to or from Device using Media

Go™ and click OK.

5 Wait until the phone appears in Media Go™.

6 Move files between your phone and the computer in

Media Go™.

Backing up and restoring

You can backup and restore contacts, the calendar, tasks,

notes and bookmarks using the Sony Ericsson PC Suite.

Before backing up and restoring, you need to install the

Sony Ericsson PC Suite, which is available from

www.sonyericsson/support.

You can backup and restore contacts within your phone

using a Memory Stick Micro™ (M2™) memory card. You

can move content between the memory card and the phone

memory. See Handling content in the phone on page 22.

Back up your phone content regularly to make sure

you do not lose it.

To make a backup using the Sony Ericsson PC Suite

1 Computer: Start the Sony Ericsson PC Suite from Start/

Programs/Sony Ericsson/Sony Ericsson PC Suite.

2 Follow the instructions in the Sony Ericsson PC Suite for

how to connect.

3 Phone: Select Phone mode.

4 Computer: Go to the backup and restore section in the

Sony Ericsson PC Suite and make a backup.

Messaging

To view a message from the inbox

1 Select Menu > Messaging > Inbox.

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2 Scroll to the message and select View.

Sending messages

You can send messages from your phone. The maximum

size of a standard text message is 160 characters including

spaces if no other items are added to the message. If you

enter more than 160 characters, a second message is

created. Your messages are sent as one concatenated

message.

To create and send a message

1 Select Menu > Messaging > Write new > Message.

2 Enter text. To add items to the message, press , scroll

and select an item.

3 Select Continue > Contacts lookup.

4 Select a recipient and select Send.

If you send a message to a group, you will be charged

for each member.

Internet

If you cannot use the Internet, see I cannot use Internet-

based services on page 34.

To start browsing

1 Select Search.

2 Enter a Web address, a search phrase or the name of a

bookmark.

3 Scroll to an item in the list and select Go to or Search.

To exit the browser

• Select Options > Exit browser.

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Wi-Fi™

Using Wi-Fi™ you can access the Internet wirelessly with

your phone. You can browse the Internet at home (personal

networks) or in public access zones (hot spots):

• Personal networks – usually protected. A pass phrase or

a key is required from the owner.

• Hot spots – usually non-protected but often requires you

to log on to the operator’s service before you get Internet

access.

Using Wi-Fi

To be able to browse the Internet using Wi-Fi you need to

search for and connect to an available network and then

open the Internet browser.

To turn on Wi-Fi

• Select Menu > Settings > Connectivity > Wi-Fi > Turn

on.

To connect to a network

1 Select Menu > Settings > Connectivity > Wi-Fi.

2 Scroll to a network and select Connect.

To start browsing using Wi-Fi

1 Make sure is showing in the status bar.

2 Select Menu > Internet.

Often used networks can be saved as favorites. These

will connect automatically when you are within range

if you turn on Auto connect.

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is usually saved on the SIM card. If the number to your

service center is not saved on your SIM card, you must enter

the number yourself.

To send most picture messages, you must set an MMS

profile and the address of your message server. If no MMS

profile or message server exists, you can receive all the

settings automatically from your network operator,

download settings using the setup wizard or at

www.sonyericsson.com/support.

To enter a service center number

1 Select Menu > Settings > Connectivity > Message

settings > Text message and scroll to Service center.

The number is shown if it is saved on the SIM card.

2 If there is no number shown, select Edit.

3 Scroll to New Service Center and select Add.

4 Enter the number, including the international “+” sign and

country code.

5 Select Save.

To select an MMS profile

1 Select Menu > Settings > Connectivity > Message

settings > Picture message.

2 Select an existing profile or create a new one.

To set the message server address

1 Select Menu > Settings > Connectivity > Message

settings > Picture message.

2 Scroll to a profile and select Options > Edit.

3 Scroll to Message server and select Edit.

4 Enter the address and select OK > Save.

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2 Select an option.

3 Follow the instructions that appear.

I cannot charge the phone or battery capacity is low

The charger is not properly connected or the battery

connection is poor. Remove the battery and clean the

connectors.

The battery is worn out and needs to be replaced. See

Charging the battery on page 6.

No battery icon appears when I start charging the

phone

It may take a few minutes before the battery icon appears

on the screen.

Some menu options appear in gray

A service is not activated. Contact your network operator.

I cannot use Internet-based services

Your subscription does not include data capability. Settings

are missing or incorrect.

You can download settings using the setup wizard or by

going to www.sonyericsson.com/support.

To download settings

1 Select Menu > Settings > User help > Settings

download.

2 Follow the instructions that appear.

Contact your network operator or service provider for

more information.

I cannot send messages from my phone

Most messages require a service center number to send

them. The number is supplied by your service provider and

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2 Enter your PIN and select OK.

3 Enter a new four-to-eight-digit PIN and select OK.

4 Re-enter the new PIN and select OK.

If Codes do not match appears, you entered the new

PIN incorrectly. If Wrong PIN appears, followed by Old

PIN:, you entered your old PIN incorrectly.

Troubleshooting

Some problems can be fixed using Update Service. Using

Update Service on regular basis will optimize the phone’s

performance. See Update Service on page 30.

Some problems will require you to call your network

operator.

For more support go to www.sonyericsson.com/support.

Common Questions

I have problems with memory capacity or the phone

is working slowly

Restart your phone every day to free memory or do a

Master reset.

Master reset

If you select Reset settings, the changes that you have

made to settings will be deleted.

If you select Reset all, your settings and content, such as

contacts, messages, pictures, sounds and downloaded

games, will be deleted. You may also lose content that was

in the phone at purchase.

To reset the phone

1 Select Menu > Settings > General > Master reset.

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Locks

SIM card lock

This lock only protects your subscription. Your phone will

work with a new SIM card. If the lock is on, you have to enter

a PIN (Personal Identity Number).

If you enter your PIN incorrectly three times in a row, the SIM

card is blocked and you need to enter your PUK (Personal

Unblocking Key). Your PIN and PUK are supplied by your

network operator.

To unblock the SIM card

1 When PIN blocked appears, enter your PUK and select

OK.

2 Enter a new four-to-eight-digit PIN and select OK.

3 Re-enter the new PIN and select OK.

To edit the PIN

1 Select Menu > Settings > General > Security >

Locks > SIM Protection > Change PIN.

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To set when to use Assisted start

1 Select Menu > Location services > Settings > Assisted

start.

2 Select an option.

More Features

Flight mode

In Flight mode the network and radio transceivers are

turned off to prevent disturbance to sensitive equipment.

When the flight mode menu is activated you are asked to

select a mode the next time you turn on your phone:

• Normal mode – full functionality

• Flight mode – limited functionality

To activate the flight mode menu

• Select Menu > Settings > General > Flight mode >

Continue > Show at startup.

To select flight mode

1 When the flight mode menu is activated, turn off your

phone.

2 Turn on your phone and select Flight mode.

Update Service

You can update your phone with the latest software using

your phone or a PC.

Updating using your phone is not possible in all
countries/regions.

To view the current software in the phone

1 Select Menu > Settings > General > Update service.

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GPS

Your phone has a GPS receiver that uses satellite signals to

calculate your location.

If you cannot use some GPS features, see I cannot use

Internet-based services on page 34.

Using GPS

Your location can be found when you have a clear view of

the sky. If your location is not found after a few minutes,

move to another location. To help the search, stand still and

do not cover the GPS antenna.

The first time you use the GPS it may take up to 10
minutes before your location is found.

Assisted start

With Assisted start your location is calculated more

quickly. If not turned off, Assisted start will automatically

be used to find your location when Assisted GPS (A-GPS)

technology is available.

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2 Select Software version.

Update Service using a PC

You can update your phone using a USB cable and an

Internet-connected PC.

Make sure all personal data in your phone memory is
backed up before you perform an update using a PC.
See Backing up and restoring on page 26.

To use Update Service using a PC

• Go to www.sonyericsson.com/updateservice.

Ringtones

To set a ringtone

1 Select Menu > Settings > Sounds & alerts >

Ringtone.

2 Find and select a ringtone.

To turn off the ringtone

• Press

and then press and hold down

.

The alarm signal is not affected.

Integrated stand

The integrated stand is on the back of your phone. You can

use it to place the phone on a table and enjoy multimedia

content.

To listen to music or view video clips when using the

integrated stand and headphones, you need to

connect the heaphones to the 0.14 inch (3.5 mm) audio

jack.

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www.sonyericsson.com

Sony Ericsson Mobile Communications AB
SE-221 88 Lund, Sweden

1224-1215.1

I cannot synchronize or transfer content between

my phone and my computer, when using a USB

cable.

The cable or software has not been properly installed. Go

to www.sonyericsson.com/support to read Feature guides

which contain detailed installation instructions and

troubleshooting sections.

Error Messages

Insert SIM

There is no SIM card in your phone or you may have inserted

it incorrectly.

See To insert the SIM card on page 3.

The SIM card connectors need cleaning. If the card is

damaged, contact your network operator.

Insert correct SIM card

Your phone is set to work only with certain SIM cards.

Check if you are using the correct operator SIM card.

Wrong PIN/Wrong PIN2

You have entered your PIN or PIN2 incorrectly.

Enter the correct PIN or PIN2 and select Yes.

PIN blocked/PIN2 blocked

You have entered your PIN or PIN2 code incorrectly three

times in a row.

To unblock, see SIM card lock on page 32.

No net. coverage

Your phone is in flight mode. See Flight mode on page 30.

Your phone is not receiving any network signal, or the

received signal is too weak. Contact your network operator

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and make sure that the network has coverage where you

are.

The SIM card is not working properly. Insert your SIM card

in another phone. If this works, it is probably your phone that

is causing the problem. Please contact the nearest

Sony Ericsson service location.

Emergency calls only

You are within range of a network, but you are not allowed

to use it. However, in an emergency, some network

operators allow you to call the international emergency

number 112. See Emergency calls on page 13.

Legal information

Sony Ericsson W995 Walkman™

This User guide is published by Sony Ericsson Mobile Communications

AB or its local affiliated company, without any warranty. Improvements

and changes to this User guide necessitated by typographical errors,

inaccuracies of current information, or improvements to programs and/

or equipment, may be made by Sony Ericsson Mobile Communications

AB at any time and without notice. Such changes will, however, be

incorporated into new editions of this User guide.
All rights reserved.
©Sony Ericsson Mobile Communications AB, 2009
Publication number: 1224-1215.1
Attention: Some of the services and features described in this User

guide are not supported by all networks and/or service providers in all

areas. Without limitation, this applies to the GSM International

Emergency Number 112. Please contact your network operator or

service provider to determine availability of any specific service or

feature and whether additional access or usage fees apply.
Your phone has the capability to download, store and forward additional

content, for example ringtones. The use of such content may be

restricted or prohibited by rights of third parties, including but not limited

to restriction under applicable copyright laws. You, and not

37

Sony Ericsson, are entirely responsible for additional content that you

download to or forward from your phone. Prior to your use of any

additional content, please verify that your intended use is properly

licensed or is otherwise authorized. Sony Ericsson does not guarantee

the accuracy, integrity or quality of any additional content or any other

third party content. Under no circumstances will Sony Ericsson be liable

in any way for your improper use of additional content or other third party

content.
Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc.

and any use of such mark by Sony Ericsson is under license.
The Liquid Identity logo, SensMe, PlayNow, MusicDJ, PhotoDJ, TrackID,

Style-Up and VideoDJ are trademarks or registered trademarks of

Sony Ericsson Mobile Communications AB.
TrackID™ is powered by Gracenote Mobile MusicID™. Gracenote and

Gracenote Mobile MusicID are trademarks or registered trademarks of

Gracenote, Inc.
WALKMAN, WALKMAN logo, Sony, Memory Stick Micro™, M2™ and

Media Go are trademarks or registered trademarks of Sony Corporation.
Wi-Fi is a trademark or a registered trademark of the Wi-Fi Alliance.
DLNA is a trademark or registered trademark of the Digital Living Network

Alliance.
Google™, Google Maps™, YouTube and the YouTube logo are

trademarks or registered trademarks of Google, Inc.
PLAYSTATION is a trademark or registered trademark of Sony Computer

Entertainment, Inc.
Wayfinder and Wayfinder Navigator are trademarks or registered

trademarks of Wayfinder Systems AB.
Ericsson is a trademark or registered trademark of Telefonaktiebolaget

LM Ericsson.
Microsoft, Windows and Vista are registered trademarks or trademarks

of Microsoft Corporation in the United States and/or other countries.
T9™ Text Input is a trademark or a registered trademark of Tegic

Communications. T9™ Text Input is licensed under one or more of the

following: U.S. Pat. Nos. 5,818,437, 5,953,541, 5,187,480, 5,945,928,

and 6,011,554; Canadian Pat. No. 1,331,057, United Kingdom Pat. No.

2238414B; Hong Kong Standard Pat. No. HK0940329; Republic of

Singapore Pat. No. 51383; Euro.Pat. No. 0 842 463(96927260.8) DE/DK,

FI, FR, IT, NL, PT, ES, SE, GB; and additional patents are pending

worldwide.

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This product is protected by certain intellectual property rights of

Microsoft. Use or distribution of such technology outside of this product

is prohibited without a license from Microsoft.
Other product and company names mentioned herein may be the

trademarks of their respective owners.
Any rights not expressly granted herein are reserved.
All illustrations are for illustration only and may not accurately depict the

actual phone.

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