Troubleshooting – Tekram Technology M205 User Manual

Page 31

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Page 31

M205 PRO User’s Manual

TROUBLESHOOTING

The following troubleshooting tips may help you if you experience problems. Contact
your dealer for more advanced troubleshooting information.

Basic Troubleshooting Tips

Check that the card is seated properly in its expansion slot. If the problem still

exists, try a different PCI expansion slot.

Ensure the monitor cable is securely fastened to the card.

Make sure that the monitor and computer are plugged in and receiving power.

Disable any built-in graphics capabilities on your mainboard. For more

information, see your computer documentation.

Make sure that you selected the appropriate monitor when you install your VGA

enhanced driver.

Because a typical computer system consists of many different parts, difficulties

may arise from a combination of items. Check the following list and find a
symptom that's similar, then try the suggested solution.

Video is unstable

Check that you're using the correct broadcast standard format (NTSC, PAL, or

SECAM).

Check the quality of your incoming TV signal on another receiver; bad reception

may be the cause.

Video is in black and white only

Check the connectors setting to make sure you've selected the correct input

(CATV, Composite, or S-Video) for your video source device.

No video or audio

Check that the audio and video connectors are securely plugged into the correct

jacks.

Check that the Tekram Video Player card is securely seated in its slot.

Check that the VGA enhanced driver is installed.

Check the audio cables to make sure all connectors are securely plugged into the

correct jacks.

Ensure that another Windows audio program is not muting the sound.

Check the mixer line input selling in the audio software provided with your

sound card.

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